[rt-users] Help with setting RT Due Date

2014-07-17 Thread Joe Kirby
Message: 9 Date: Thu, 17 Jul 2014 00:57:44 +1000 From: Alex Peters a...@peters.net To: rt-users@lists.bestpractical.com rt-users@lists.bestpractical.com Subject: Re: [rt-users] Help with setting RT Due Date Message-ID: CAFdkmpscs5-5r=v+3utiowaz10wtdupb6rnwyjdhvt8uemm

Re: [rt-users] Help with setting RT Due Date

2014-07-16 Thread Alex Peters
2014 00:45, Alex Peters a...@peters.net wrote: -- Forwarded message -- From: Joe Kirby ki...@umbc.edu Date: 16 July 2014 21:24 Subject: Re: [rt-users] Help with setting RT Due Date To: Alex Peters a...@peters.net Thank you. I had forgotten that but in the end I still have

[rt-users] Help with setting RT Due Date

2014-07-15 Thread Joe Kirby
I have a need to prompt the user for the desired need by date at ticket creation. I did not see how to use the RT due date so I created a field called Need-By-Date and set it up as Mandatory and Select Date. I need to set the RT Due Date to this value and I keep getting errors of various