[rt-users] Time Worked mandatory field

Is there a way to make the 'Time Worked' field mandatory with each update? Cheers Jim Tambling Network Services Data Tote Ltd P Think of the environment. Do you need to print this email? Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy

Re: [rt-users] Time Worked mandatory field

On Fri, May 28, 2010 at 12:29:44PM +0100, Jim Tambling wrote: Is there a way to make the 'Time Worked' field mandatory with each update? You have to write your own callback for share/html/Ticket/Update.html to check that the field is not empty on post. see http://wiki.bestpractical.com/