Re: [rt-users] Upgrading from 4.0.8 to 4.2.1 missing dashboards

2013-12-02 Thread Alex Vandiver
On Thu, 2013-11-28 at 11:48 -0800, Chris Black wrote:
 I just upgraded from 4.0.8 to 4.2.1 this morning and when I log in
 with my username which was full admin. When I log in now, I am only
 seeing my list of open tickets. I can't find any dashboard options,
 admin options, etc. 

Please show a screenshot --  as .jpg and not overly large, soas to be
polite to folks' inboxes.  Do you have any local customizations or
extensions installed?  Is there anything of note in RT's logs?

 - Alex



Re: [rt-users] Upgrading from 4.0.8 to 4.2.1 missing dashboards

2013-11-29 Thread Chris Black
Anyone have any suggestions on this? I've tried restoring my database and
running the make upgrade-database again but the same thing happens. It
seems like my user loses all permissions, etc?

I even tried enabling the root user and it's the same thing, just a list of
open tickets, no options, etc.

Thanks,
Chris Black
IT Manager
Gourmet Trading
HelpDesk: 310-216-1234
chr...@gourmettrading.net


On Thu, Nov 28, 2013 at 11:48 AM, Chris Black chr...@gourmettrading.netwrote:

 Hi everyone,

 I just upgraded from 4.0.8 to 4.2.1 this morning and when I log in with my
 username which was full admin. When I log in now, I am only seeing my list
 of open tickets. I can't find any dashboard options, admin options, etc.

 I did run make upgrade-database and there were no errors.

 Did I miss part of the upgrade process?




[rt-users] Upgrading from 4.0.8 to 4.2.1 missing dashboards

2013-11-28 Thread Chris Black
Hi everyone,

I just upgraded from 4.0.8 to 4.2.1 this morning and when I log in with my
username which was full admin. When I log in now, I am only seeing my list
of open tickets. I can't find any dashboard options, admin options, etc.

I did run make upgrade-database and there were no errors.

Did I miss part of the upgrade process?