Re: [rt-users] Adding menu items with external data to SelfService

2016-06-16 Thread Emmanuel Lacour
Le 13/06/2016 à 06:18, Stephen Switzer a écrit : > Hi Everyone! >I have a goal to make RT's Self Service interface a full customer > portal where they can log in to see their outstanding invoices as well > as report trouble by creating a ticket. I imagine adding a custom field > to the users

[rt-users] Adding menu items with external data to SelfService

2016-06-12 Thread Stephen Switzer
Hi Everyone! I have a goal to make RT's Self Service interface a full customer portal where they can log in to see their outstanding invoices as well as report trouble by creating a ticket. I imagine adding a custom field to the users to store an external ID for any user that I would like