Re: [rt-users] Importing ticketing data into the RT SQL database

2016-04-27 Thread Emmanuel Lacour
Le 27/04/2016 18:30, Dave Florek a écrit : > Hi, > > I'm about to import a large amount of ticketing data into the RT SQL > database. I spotted three sections in the SQL db > (objectcustomfieldvalues, attachments, tickets) to import the data to. > Since I'm unfamiliar with the db backend, can I

Re: [rt-users] Importing ticketing data into the RT SQL database

2016-04-27 Thread Parish, Brent
ct: Re: [rt-users] Importing ticketing data into the RT SQL database Hi Brent, Thanks for the heads up. Does Best Practical keep any updated documentation on the RT CLI syntax somewhere as the RT versions change? I have the Essentials book and the Wikia has some useful information, but I'

Re: [rt-users] Importing ticketing data into the RT SQL database

2016-04-27 Thread Parish, Brent
to the RT database, I cannot answer that, sorry! - Brent From: rt-users [mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of Dave Florek Sent: Wednesday, April 27, 2016 12:31 PM To: rt-users@lists.bestpractical.com Subject: [rt-users] Importing ticketing data into the RT SQL

[rt-users] Importing ticketing data into the RT SQL database

2016-04-27 Thread Dave Florek
Hi, I'm about to import a large amount of ticketing data into the RT SQL database. I spotted three sections in the SQL db (objectcustomfieldvalues, attachments, tickets) to import the data to. Since I'm unfamiliar with the db backend, can I generate any of my own set of identifiers as long as