Are you getting any strange output in RT's debug log when you display the
ticket?
Would you be willing to paste what HTML is being generated for the affected
Attachments links?
A quick look at the Ticket/Elements/ShowAttachments Mason component
suggests that the links should always be clickable,
We're experiencing something odd. Some tickets are not allowing the
attachments under "Attachments" to be clicked in any way. Just the base
filename is displayed.
Some (most) tickets work fine.
Any ideas for which rabbit hole to head down in order to figure this out?
RT 4.2.5
