[rt-users] *sigh* unable to get Plugins to work
Hello All, I'm having a heck of a time getting a couple of plugins to work with RT 3.8.2. I've got RT up and running, but whenever I try to add the Set(@Plugins,(qw(RT::Authen::ExternAuth))); I get the error: Thu Feb 26 16:29:23 2009] [error] Can't locate RT/Authen/ExternAuth.pm in @INC ... Now I've tried redoing the perl Makefile.PL; make; make install several times. Should the ExternAuth files get loaded anywhere else besides /opt/rt3/local/plugins? I've got: [r...@ithaca RT-Authen-ExternalAuth-0.08]# vdir $RTHOME/local/plugins total 4 drwxr-xr-x 5 root root 4096 2009-02-26 16:29 RT-Authen-ExternalAuth I guess I'm confused (even after scouring the web :-P) about how and where RT calls plugins. Does it interpret the '-' chars in RT-Authen-ExternAuth as '::' or '/' for finding the plugins? Or should the /opt/rt3/local/plugins dir show up in the @INC array? Oh, I've run fixdeps and it seems to have found everything it needs. Here are the results of the make: Thanks! Derek [r...@ithaca RT-Authen-ExternalAuth-0.08]# perl Makefile.PL Cannot determine perl version info from lib/RT/Authen/ExternalAuth.pm Cannot determine author info from lib/RT/Authen/ExternalAuth.pm Cannot determine license info from lib/RT/Authen/ExternalAuth.pm Using RT configuration from /opt/rt3/lib/RT.pm: ./etc = /opt/rt3/local/plugins/RT-Authen-ExternalAuth/etc ./html = /opt/rt3/local/plugins/RT-Authen-ExternalAuth/html ./lib = /opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib Cannot determine perl version info from lib/RT/Authen/ExternalAuth.pm Checking if your kit is complete... Looks good Writing Makefile for RT::Authen::ExternalAuth [r...@ithaca RT-Authen-ExternalAuth-0.08]# vdir $RTHOME/local/plugins total 4 drwxr-xr-x 5 root root 4096 2009-02-26 14:48 RT-Authen-ExternalAuth [r...@ithaca RT-Authen-ExternalAuth-0.08]# rm -rf /opt/rt3/local/plugins/RT-Authen-ExternalAuth/ [r...@ithaca RT-Authen-ExternalAuth-0.08]# make cp lib/RT/Authen/ExternalAuth.pm blib/lib/RT/Authen/ExternalAuth.pm cp lib/RT/Authen/ExternalAuth/LDAP.pm blib/lib/RT/Authen/ExternalAuth/LDAP.pm cp lib/RT/User_Vendor.pm blib/lib/RT/User_Vendor.pm cp lib/RT/Authen/ExternalAuth/DBI/Cookie.pm blib/lib/RT/Authen/ExternalAuth/DBI/Cookie.pm cp lib/RT/Authen/ExternalAuth/DBI.pm blib/lib/RT/Authen/ExternalAuth/DBI.pm Manifying blib/man3/RT::Authen::ExternalAuth.3pm Manifying blib/man3/RT::User_Vendor.3pm [r...@ithaca RT-Authen-ExternalAuth-0.08]# make install Installing /opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/User_Vendor.pm Installing /opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm Installing /opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/LDAP.pm Installing /opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/DBI.pm Installing /opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/DBI/Cookie.pm Writing /opt/rt3/local/man/auto/RT/Authen/ExternalAuth/.packlist Appending installation info to /opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/perllocal.pod Installing /opt/rt3/local/plugins/RT-Authen-ExternalAuth/etc/RT_SiteConfig.pm Installing /opt/rt3/local/plugins/RT-Authen-ExternalAuth/html/Callbacks/ExternalAuth/autohandler/Auth -- View this message in context: http://www.nabble.com/*sigh*-unable-to-get-Plugins-to-work-tp22237933p22237933.html Sent from the Request Tracker - User mailing list archive at Nabble.com. ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] *sigh* unable to get Plugins to work
On Mon, Mar 2, 2009 at 1:32 PM, Dhrakar basti...@acsalaska.net wrote: Hello All, I'm having a heck of a time getting a couple of plugins to work with RT 3.8.2. I've got RT up and running, but whenever I try to add the Set(@Plugins,(qw(RT::Authen::ExternAuth))); I get the error: I'm don't know enough about Perl to know if it'll matter, but I noticed you have more parentheses than me. I have: Set(@Plugins, qw(RT::Extension::ExtractCustomFieldValues RT::Authen::ExternalAuth)); no opening ( before the qw. -- /chown -R us:us /yourbase ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] *sigh* unable to get Plugins to work
-Original Message- From: rt-users-boun...@lists.bestpractical.com [mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of Rob Munsch Sent: Monday, March 02, 2009 10:42 AM To: Dhrakar Cc: rt-users@lists.bestpractical.com Subject: Re: [rt-users] *sigh* unable to get Plugins to work On Mon, Mar 2, 2009 at 1:32 PM, Dhrakar basti...@acsalaska.net wrote: Hello All, I'm having a heck of a time getting a couple of plugins to work with RT 3.8.2. I've got RT up and running, but whenever I try to add the Set(@Plugins,(qw(RT::Authen::ExternAuth))); I get the error: I'm don't know enough about Perl to know if it'll matter, but I noticed you have more parentheses than me. I have: Set(@Plugins, qw(RT::Extension::ExtractCustomFieldValues RT::Authen::ExternalAuth)); no opening ( before the qw. Yes, this is your issue, since what you're passing with the extra parenthesis is an anonymous function instead of the string scalar entry for append to the Plugins array for inclusion. -- Gary L. Greene, Jr. IT Operations Minerva Networks, Inc. Tel: (408) 240-1239 Cell: (650) 704-6633 ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] *sigh* unable to get Plugins to work
Gary Greene-4 wrote: Set(@Plugins,(qw(RT::Authen::ExternAuth))); I get the error: I'm don't know enough about Perl to know if it'll matter, but I noticed you have more parentheses than me. I have: Set(@Plugins, qw(RT::Extension::ExtractCustomFieldValues RT::Authen::ExternalAuth)); no opening ( before the qw. Yes, this is your issue, since what you're passing with the extra parenthesis is an anonymous function instead of the string scalar entry for append to the Plugins array for inclusion. Thanks Rob and Gary ... Not only were the extra parentheses an issue, but the fact that I had spelled the module 'ExternAuth' instead of 'ExternalAuth' was definitely an issue :-P The module loads now, so I can actually work on configuring it (we're using an OS X OpenDirectory server to feed it with LDAP info). Regards, Derek -- View this message in context: http://www.nabble.com/*sigh*-unable-to-get-Plugins-to-work-tp22237933p22298112.html Sent from the Request Tracker - User mailing list archive at Nabble.com. ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
