On 2015-12-02 09:29, Matt Zagrabelny wrote:
Perhaps the "rt" tool.
I just looked at some (paper!) documentation. Here is what I see:
rt edit ticket/[TICKET ID] set status=noresponse
Write your ticket ids to a file, one per line. psql uses "less" to
page the results - you can write the results
On Wed, Dec 2, 2015 at 8:05 AM, Aaron W. Swenson
wrote:
> On 2015-12-01 15:58, Matt Zagrabelny wrote:
>>
>> Hi Aaron,
>>
>> I believe you can do this all in RT.
>>
>> On Tue, Dec 1, 2015 at 2:33 PM, Aaron W. Swenson
>> wrote:
>>>
>>> I'm sure this has been answered by someone somewhere, but my Go
Hi Aaron,
I believe you can do this all in RT.
On Tue, Dec 1, 2015 at 2:33 PM, Aaron W. Swenson
wrote:
> I'm sure this has been answered by someone somewhere, but my Google-fu is
> not helping me.
>
> I have a few hundred tickets in a production system that I want to change
> the status with som