On RT 3.4.5 I was doing the following to change the link users click on to open a ticket. I wish to take them to a 2nd web server with a customized form(s).
----8<-- snip --8<--
--- /var/rt/html/SelfService/Elements/Tabs 2005-05-02 10:25:35.000000000
-0700
+++ /usr/local/rt/html/SelfService/Elements/Tabs 2006-04-20
10:33:47.000000000 -0700
@@ -67,7 +67,7 @@
path => 'SelfService/Closed.html',
},
C => { title => loc('New ticket'),
- path => 'SelfService/CreateTicketInQueue.html'
+ path => 'http://server.elsewhere.foo/help/'
}
};
if ($session{'CurrentUser'}->HasRight( Right => 'ModifySelf',
----8<-- snip --8<--
The same change in my install of 3.6.1 prepends $WebURL to the link.
----8<-- snip --8<--
--- /var/www/rt3/SelfService/Elements/Tabs 2006-06-19 15:44:04.000000000
-0700
+++ /usr/local/lib/rt3/html/SelfService/Elements/Tabs 2006-10-04
16:56:44.000000000 -0700
@@ -82,7 +82,7 @@
if ($queue_count > 1) {
$tabs->{C} = { title => loc('New ticket'),
- path => 'SelfService/CreateTicketInQueue.html'
+ path => 'http://server.elsewhere.foo/help/'
};
} else {
$tabs->{C} = { title => loc('New ticket'),
----8<-- snip --8<--
Results in a link like
http://rtserver/rtpath/http://server.elsewhere.foo/help/
How can I like to an absolute URL?
--
Dale Bewley - Unix Administrator - Shields Library - UC Davis
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