Re: [rt-users] AD user logged in, but no ticket is seen

2012-03-02 Thread Kevin Falcone
On Thu, Mar 01, 2012 at 01:44:23PM -0600, Zhang,Jun wrote: Ldap user authentication seems to work using RT-Authen-ExternalAuth. An AD user can login and create tickets in a queue, but next time the same user logged in he sees no open/closed tickets. Only root user can see all the

[rt-users] AD user logged in, but no ticket is seen

2012-03-01 Thread Zhang,Jun
Ldap user authentication seems to work using RT-Authen-ExternalAuth. An AD user can login and create tickets in a queue, but next time the same user logged in he sees no open/closed tickets. Only root user can see all the tickets. Cannot add user rights to the AD user. Once I put the AD user