Re: [rt-users] Advice for New Machine
- "Kenneth F Crocker" wrote: > I have been given the opportunity to have a new development zone > created for RT. I was asked if I wanted the new zone to be Linux or > Solaris based. So, all you gurus out there, what's best? Sorry to be so late chiming in on this, Ken; I've been following it on my blackberry, but building a new 175 seat facility, and a bit tied up. Here's my humble opinion of the answer to your question, based on 25 years of sysadminning: What's best is *what you know*. I believe I've heard you say that you aren't a particularly Unixy guy. As a fallback, then, what's best is *what they develop on*. If you plan to need advice, and you have a clear field to build in and no local talent with expertise, then what you should pick is the same environment in which the lead developer, or the active developers most active in giving advice, work themselves -- as their advice will then be most portable to what you're doing. I *think* for this crowd that that implies at least Linux, over BSD or Polaris, and also MySQL over PG -- I understand PG is now at least a semi- officially supported distro, which it was not back in 3.2 days when I was trying to go there. Precisely which distro, I'm not sure, but I would say you picked the right list of people to poll. :-) As I believe you've inferred, though, RT, like WebGUI and a couple of other packages, is now large and complicated enough that you don't want to be trying to share a machine with any other large subsystems. It's the dirty little secret of componentized software that dependency hell works in more than one way. Once packages get complicated enough in their dependencies, they tend to collide with one another when you try to co-reside them. WebGUI is bad enough that it brings along *everything*: its own perl, its own Apache, etc, etc, ad frickin nauseum. And yet it's worth it. Cheers, -- jra -- Jay R. Ashworth Baylink j...@baylink.com Designer The Things I Think RFC 2100 Ashworth & Associates http://baylink.pitas.com '87 e24 St Petersburg FL USA http://photo.imageinc.us +1 727 647 1274 I wondered "Why is that Frisbee getting bigger?" And then it hit me. ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] Advice for New Machine
> -Original Message- > From: rt-users-boun...@lists.bestpractical.com > [mailto:rt-users-boun...@lists.bestpractical.com] On Behalf > Of Gary Greene > Sent: Friday, March 13, 2009 2:44 PM > To: John Arends; rt-users@lists.bestpractical.com > Subject: Re: [rt-users] Advice for New Machine > > > -Original Message- > > From: rt-users-boun...@lists.bestpractical.com > > [mailto:rt-users-boun...@lists.bestpractical.com] On Behalf > > Of John Arends > > Sent: Friday, March 13, 2009 1:16 PM > > To: rt-users@lists.bestpractical.com > > Subject: Re: [rt-users] Advice for New Machine > > > > Gary Greene wrote: > > > I would go CentOS for the machine if you're a RH person, > > since it is > > > practically the same thing, and there are more than a few > > of us CentOS > > > users running RT with our own RPMs. > > > > > What version of RT are you running on top of CentOS? With > 3.8.2 there > > are so many dependencies it seems to be a near impossible > > task to build > > RPMs for all the required perl modules. I've been playing with the > > script included with RT and it does a pretty good job of pulling > > everything down from CPAN and installing it. > > 3.8.1, I've yet to update to 3.8.2 Also I forgot to mention, I cheat a little with building RPMs by using the cpan2rpm script and then hand mod the specs that it generates to build reliable packages. -- Gary L. Greene, Jr. IT Operations Minerva Networks, Inc. Tel: (408) 240-1239 Cell: (650) 704-6633 ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] Advice for New Machine
Ken Crocker wrote: > John, > > > We are currently running 3.6.4, but DESPERATELY want to upgrade to > 3.8.2. Hence the desire to get this new zone set up right FIRST, before > trying to upgrade. We are an Oracle house, so that's not on the table. > So far, I'm leaning toward Linux, but I haven't heard from Jesse or > Ruslan, Stephen Turner, Joop, or Mike Peachy or any of the more > experienced players yet. I'm actually starting to get excited. > Now I feel compelled to reply ;-) We're an Oracle shop too and have a mixed environment of servers, Windows, Linux, Solaris (8 on sparc). Some of our customers do run Oracle on Windows, either virtualised or on real hardware, and recently we have gone Centos4(5) in a virtualised environment. Sofar we like it. Currently we're running our RT installation (3.8.2) on Ubuntu using Oracle XE but thats going to be migrated to Centos too. There is a known problem with Centos and RT but knowing it makes it no problem. Now we're a small shop probably compared to some of the people on this list, you included so I don't have to maintain 20+ servers with a small problem which then mostly becomes a BIG problem. So if you have access to half a decent PC you could install VMware or VirtualBox or name you're favorite and play around with it. To give you some guidance about how long things take: takes me about 30min to setup a centos4/5 server, mostly default settings, about 30-60min to setup Oracle 10g and probably about the same amount of time to install RT and thats mostly waiting for cpan to install things. Now I have done this quite a few times so be prepared if you're really a noob on linux/solaris commandline stuff (that is DEFINITELY not meant to be negative to you) So bottom line is I would go for Linux except when you need things unique to Solaris (zfs,dtrace,zones,??). Ubuntu is bleeding edge, Centos is 'conservative', RH get you support (payed well probably), Suse ? (no experience, other then that its the basis of our virtualisation layer) If you need more help, either virtual or real, just let me know, Joop ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] Advice for New Machine
> -Original Message- > From: rt-users-boun...@lists.bestpractical.com > [mailto:rt-users-boun...@lists.bestpractical.com] On Behalf > Of John Arends > Sent: Friday, March 13, 2009 1:16 PM > To: rt-users@lists.bestpractical.com > Subject: Re: [rt-users] Advice for New Machine > > Gary Greene wrote: > > I would go CentOS for the machine if you're a RH person, > since it is > > practically the same thing, and there are more than a few > of us CentOS > > users running RT with our own RPMs. > > > What version of RT are you running on top of CentOS? With 3.8.2 there > are so many dependencies it seems to be a near impossible > task to build > RPMs for all the required perl modules. I've been playing with the > script included with RT and it does a pretty good job of pulling > everything down from CPAN and installing it. 3.8.1, I've yet to update to 3.8.2 -- Gary L. Greene, Jr. IT Operations Minerva Networks, Inc. Tel: (408) 240-1239 Cell: (650) 704-6633 > ___ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: sa...@bestpractical.com > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com > ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] Advice for New Machine
When it comes to RT, I actually run a mixed approach. I run a standard distro (in the case here Ubuntu Server 8 LTS), for things like apache, perl, etc. However once the basic system is installed, with the necessary build utilities (GCC, etc), I then compile RT from source. -- Cass -Original Message- From: rt-users-boun...@lists.bestpractical.com [mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of Sean Sent: Friday, March 13, 2009 1:55 PM To: rt-users@lists.bestpractical.com Subject: Re: [rt-users] Advice for New Machine > Can I assume your voting for Linux? Within the context of RT I don't understand what "voting for Linux" is supposed to mean. RT doesn't care about what kernel is running. It only cares about the supporting software, which itself is also independent of the kernel. Based on my experience, I believe a source-based distribution is the best way to go, unless somebody wants to hand build every necessary component, starting with perl and apache. That is something I considered, but the maintenance involved with that kind of environment is not something I wanted to tackle. I have a lot of familiarity with the portage package management system of Gentoo, which is why I chose it. It just so happens that the Gentoo distribution is primarily a Linux based distribution. But the running kernel played little to no role in my choice. I suspect using ports with a FreeBSD platform would work just as well for someone who is familiar with ports. It's not about the kernel, it's about the software environment. In my opinion a software environment with a source based package management system is the best option because of all the different software pieces required for RT to function optimally. -Sean ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com -- Barracuda Networks makes the best spam firewalls and web filters. www.barracudanetworks.com ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] Advice for New Machine
> Can I assume your voting for Linux? Within the context of RT I don't understand what "voting for Linux" is supposed to mean. RT doesn't care about what kernel is running. It only cares about the supporting software, which itself is also independent of the kernel. Based on my experience, I believe a source-based distribution is the best way to go, unless somebody wants to hand build every necessary component, starting with perl and apache. That is something I considered, but the maintenance involved with that kind of environment is not something I wanted to tackle. I have a lot of familiarity with the portage package management system of Gentoo, which is why I chose it. It just so happens that the Gentoo distribution is primarily a Linux based distribution. But the running kernel played little to no role in my choice. I suspect using ports with a FreeBSD platform would work just as well for someone who is familiar with ports. It's not about the kernel, it's about the software environment. In my opinion a software environment with a source based package management system is the best option because of all the different software pieces required for RT to function optimally. -Sean ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] Advice for New Machine
I am running RT 3.8.2 on Slackware 12.0. I originally installed 3.6. and upgraded to 3.8.0 and then 3.8.2. The original install was perfectly clean; no mess, no fuss. Upgrades were equally simple, once I figured to actually do all of the upgrade and not just part of it. -- -- Tom Lahti BIT Statement LLC (425)251-0833 x 117 http://www.bitstatement.net/ -- ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] Advice for New Machine
I am in the process of upgrading RT 3.6.5 to RT 3.8.2 . In fact I have it set up in Dev arena and waiting for user testing before I move it to production by the end of the month probably.. hopefully I use Solaris , Apache2 with mod_perl2 and DB on Oracle. Doesnt seem too bad :) -Ashish From: rt-users-boun...@lists.bestpractical.com [rt-users-boun...@lists.bestpractical.com] On Behalf Of Sean [s...@ttys0.net] Sent: Saturday, March 14, 2009 1:56 AM To: rt-users@lists.bestpractical.com Subject: Re: [rt-users] Advice for New Machine On Fri, 2009-03-13 at 15:16 -0500, John Arends wrote: > Gary Greene wrote: > > I would go CentOS for the machine if you're a RH person, since it is > > practically the same thing, and there are more than a few of us CentOS > > users running RT with our own RPMs. > > > What version of RT are you running on top of CentOS? With 3.8.2 there > are so many dependencies it seems to be a near impossible task to build > RPMs for all the required perl modules. I've been playing with the > script included with RT and it does a pretty good job of pulling > everything down from CPAN and installing it. We recently updated from 3.6 to 3.8. I tried to get 3.8.2 going in an OpenSolaris (snv_101) zone and Ubuntu 8.10 (also tried Jaunty alpha) server installation. Neither was anywhere close to a clean install, and neither worked to my level of satisfaction. I ended up using a Gentoo server. In my opinion, Gentoo and RT 3.8 is a pretty good match. Being a source based distribution helps, I think. Just my 2c. -Sean ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] Advice for New Machine
Sean, Can I assume your voting for Linux? Kenn On 3/13/2009 1:26 PM, Sean wrote: On Fri, 2009-03-13 at 15:16 -0500, John Arends wrote: Gary Greene wrote: I would go CentOS for the machine if you're a RH person, since it is practically the same thing, and there are more than a few of us CentOS users running RT with our own RPMs. What version of RT are you running on top of CentOS? With 3.8.2 there are so many dependencies it seems to be a near impossible task to build RPMs for all the required perl modules. I've been playing with the script included with RT and it does a pretty good job of pulling everything down from CPAN and installing it. We recently updated from 3.6 to 3.8. I tried to get 3.8.2 going in an OpenSolaris (snv_101) zone and Ubuntu 8.10 (also tried Jaunty alpha) server installation. Neither was anywhere close to a clean install, and neither worked to my level of satisfaction. I ended up using a Gentoo server. In my opinion, Gentoo and RT 3.8 is a pretty good match. Being a source based distribution helps, I think. Just my 2c. -Sean ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] Advice for New Machine
On Fri, 2009-03-13 at 15:16 -0500, John Arends wrote: > Gary Greene wrote: > > I would go CentOS for the machine if you're a RH person, since it is > > practically the same thing, and there are more than a few of us CentOS > > users running RT with our own RPMs. > > > What version of RT are you running on top of CentOS? With 3.8.2 there > are so many dependencies it seems to be a near impossible task to build > RPMs for all the required perl modules. I've been playing with the > script included with RT and it does a pretty good job of pulling > everything down from CPAN and installing it. We recently updated from 3.6 to 3.8. I tried to get 3.8.2 going in an OpenSolaris (snv_101) zone and Ubuntu 8.10 (also tried Jaunty alpha) server installation. Neither was anywhere close to a clean install, and neither worked to my level of satisfaction. I ended up using a Gentoo server. In my opinion, Gentoo and RT 3.8 is a pretty good match. Being a source based distribution helps, I think. Just my 2c. -Sean ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] Advice for New Machine
John, We are currently running 3.6.4, but DESPERATELY want to upgrade to 3.8.2. Hence the desire to get this new zone set up right FIRST, before trying to upgrade. We are an Oracle house, so that's not on the table. So far, I'm leaning toward Linux, but I haven't heard from Jesse or Ruslan, Stephen Turner, Joop, or Mike Peachy or any of the more experienced players yet. I'm actually starting to get excited. Kenn LBNL On 3/13/2009 1:16 PM, John Arends wrote: Gary Greene wrote: I would go CentOS for the machine if you're a RH person, since it is practically the same thing, and there are more than a few of us CentOS users running RT with our own RPMs. What version of RT are you running on top of CentOS? With 3.8.2 there are so many dependencies it seems to be a near impossible task to build RPMs for all the required perl modules. I've been playing with the script included with RT and it does a pretty good job of pulling everything down from CPAN and installing it. ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] Advice for New Machine
Gary Greene wrote: > I would go CentOS for the machine if you're a RH person, since it is > practically the same thing, and there are more than a few of us CentOS > users running RT with our own RPMs. > What version of RT are you running on top of CentOS? With 3.8.2 there are so many dependencies it seems to be a near impossible task to build RPMs for all the required perl modules. I've been playing with the script included with RT and it does a pretty good job of pulling everything down from CPAN and installing it. ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] Advice for New Machine
> -Original Message- > From: rt-users-boun...@lists.bestpractical.com > [mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of jul > Sent: Friday, March 13, 2009 12:56 PM > To: rt-users@lists.bestpractical.com > Subject: Re: [rt-users] Advice for New Machine > > > Ken Crocker a écrit : > > John, > > > > > > Thanks. That's sounds like a good thing to keep in > mind. Anyone else? > > > Yes : > 3 servers : > 1) for RT ; > 2) one for the DB (if you plan postgres or oracle) (I recommend Pg) so > that you can tune it easily (sysctl in kernel will impact all the > processes, and that's normal, but what suits DB does not > suits apache or > other programs) > 3) one for Backup (optional but a good idea) > > > FreeBsd is as a good choice as debian ; I use both, and there are some > interests in both. Don't even think of using RedHat for the > support since > there is a 99% chance you'll install custom perl package that > will ruin > your support. > > Plan to tune apache ;) and do a little perl. > Have fun > > Jul > I would go CentOS for the machine if you're a RH person, since it is practically the same thing, and there are more than a few of us CentOS users running RT with our own RPMs. -- Gary L. Greene, Jr. IT Operations Minerva Networks, Inc. Tel: (408) 240-1239 Cell: (650) 704-6633 ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] Advice for New Machine
Ken Crocker a écrit : > John, > > > Thanks. That's sounds like a good thing to keep in mind. Anyone else? > Yes : 3 servers : 1) for RT ; 2) one for the DB (if you plan postgres or oracle) (I recommend Pg) so that you can tune it easily (sysctl in kernel will impact all the processes, and that's normal, but what suits DB does not suits apache or other programs) 3) one for Backup (optional but a good idea) FreeBsd is as a good choice as debian ; I use both, and there are some interests in both. Don't even think of using RedHat for the support since there is a 99% chance you'll install custom perl package that will ruin your support. Plan to tune apache ;) and do a little perl. Have fun Jul ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] Advice for New Machine
John, Thanks. That's sounds like a good thing to keep in mind. Anyone else? Kenn LBNL On 3/13/2009 12:25 PM, John Arends wrote: I have a bias towards Linux for this purpose. RT seems to be pushing the envelope with bleeding edge everything, and Solaris and bleeding edge don't mix. Kenneth F Crocker wrote: To all (especially Jesse and Ruslan), I have been given the opportunity to have a new development zone created for RT. I was asked if I wanted the new zone to be Linux or Solaris based. So, all you gurus out there, what's best? I know that most of this stuff was designed for Solaris, but is everything going toward Linux now? If I am going to move forward with RT, and I CERTAINLY AM, which would be best? Is it easier to do upgrades on Solaris as opposed to Linux? What about contributions like "CommanByMail"? In fact, as some of you have seen my latest trouble getting "ComandByMail to even install on my current zone, my old, old, old zone is the reason I am being given this new development zone. I can set it up any way I want and I WANT it to be set up so that installing RT and future upgrades will be simpler and easier than it has for me in the past. So, Any advice? Thanks. Kenn LBNL ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] Advice for New Machine
I have a bias towards Linux for this purpose. RT seems to be pushing the envelope with bleeding edge everything, and Solaris and bleeding edge don't mix. Kenneth F Crocker wrote: > To all (especially Jesse and Ruslan), > > > I have been given the opportunity to have a new development zone created > for RT. I was asked if I wanted the new zone to be Linux or Solaris based. > So, all you gurus out there, what's best? I know that most of this stuff was > designed for Solaris, but is everything going toward Linux now? If I am going > to move forward with RT, and I CERTAINLY AM, which would be best? Is it > easier to do upgrades on Solaris as opposed to Linux? What about > contributions like "CommanByMail"? In fact, as some of you have seen my > latest trouble getting "ComandByMail to even install on my current zone, my > old, old, old zone is the reason I am being given this new development zone. > I can set it up any way I want and I WANT it to be set up so that installing > RT and future upgrades will be simpler and easier than it has for me in the > past. > So, Any advice? Thanks. > > > Kenn > LBNL > ___ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: sa...@bestpractical.com > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com > -- John Arends Network Analyst College of ACES - ITCS University of Illinois at Urbana-Champaign ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
[rt-users] Advice for New Machine
To all (especially Jesse and Ruslan), I have been given the opportunity to have a new development zone created for RT. I was asked if I wanted the new zone to be Linux or Solaris based. So, all you gurus out there, what's best? I know that most of this stuff was designed for Solaris, but is everything going toward Linux now? If I am going to move forward with RT, and I CERTAINLY AM, which would be best? Is it easier to do upgrades on Solaris as opposed to Linux? What about contributions like "CommanByMail"? In fact, as some of you have seen my latest trouble getting "ComandByMail to even install on my current zone, my old, old, old zone is the reason I am being given this new development zone. I can set it up any way I want and I WANT it to be set up so that installing RT and future upgrades will be simpler and easier than it has for me in the past. So, Any advice? Thanks. Kenn LBNL ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
