Re: [rt-users] Articles in RT 4.4.1

2016-08-15 Thread Max McGrath
Disregard.  Found it in Admin --> Articles --> Classes and unchecked the
*Title* checkbox.

Max

--
Max McGrath  
Network Administrator
Carthage College
262-552-5512
mmcgr...@carthage.edu

On Sun, Aug 14, 2016 at 5:18 PM, Max McGrath  wrote:

> Hello -
>
> I just upgraded from 4.2.12 to 4.4.1.  We used Articles under 4.2.12
> without issue.  Under 4.4.1 I am seeing this:
>
> [image: Inline image 1]
>
> How can I get rid of the *Text:* at the top so technicians don't have to
> manually remove it every time?
>
> Thanks!
>
> Max
> --
> Max McGrath  
> Network Administrator
> Carthage College
> 262-552-5512
> mmcgr...@carthage.edu
>
-
RT 4.4 and RTIR training sessions, and a new workshop day! 
https://bestpractical.com/training
* Los Angeles - September 12-14, 2016

[rt-users] Articles in RT 4.4.1

2016-08-14 Thread Max McGrath
Hello -

I just upgraded from 4.2.12 to 4.4.1.  We used Articles under 4.2.12
without issue.  Under 4.4.1 I am seeing this:

[image: Inline image 1]

How can I get rid of the *Text:* at the top so technicians don't have to
manually remove it every time?

Thanks!

Max
--
Max McGrath  
Network Administrator
Carthage College
262-552-5512
mmcgr...@carthage.edu
-
RT 4.4 and RTIR Training Sessions https://bestpractical.com/training
* Los Angeles - September, 2016