bump!
On 11/07/16 23:05, Jim Brandt wrote:
>
> On 7/10/16 7:53 PM, Tom Robinson wrote:
>> I'm trying to assign/limit ticket ownership to groups of users for specific
>> queues.
>>
>> What I'd like to see in the ownership drop-down menu is just the users that
>> have been granted access
>> to th
Hi Jim,
Thanks for you response.
On 11/07/16 23:05, Jim Brandt wrote:
>
> On 7/10/16 7:53 PM, Tom Robinson wrote:
>> I'm trying to assign/limit ticket ownership to groups of users for specific
>> queues.
>>
>> What I'd like to see in the ownership drop-down menu is just the users that
>> have
On 7/10/16 7:53 PM, Tom Robinson wrote:
Hi,
I'm trying to assign/limit ticket ownership to groups of users for specific
queues.
What I'd like to see in the ownership drop-down menu is just the users that
have been granted access
to the queue. What I see now is all privileged users in the dro
Hi,
I'm trying to assign/limit ticket ownership to groups of users for specific
queues.
What I'd like to see in the ownership drop-down menu is just the users that
have been granted access
to the queue. What I see now is all privileged users in the drop down. How can
I limit this?
Also, is it