[rt-users] Attachments aren't attaching

2008-01-30 Thread Jared Hanks
Hello, I'm having some issues trying to attach a .doc attachment that is 4MB. I have the following set in my RT Config: RT::VERSION 3.6.1 RT::MaxAttachmentSize 1000 The above setting is 10MB, so I'm not quite sure why it would not be allowed to attach. Is there another place I need

Re: [rt-users] Attachments aren't attaching

2008-01-30 Thread Mike Peachey
It's worth checking your apache config. -- Kind Regards, ___ Mike Peachey, IT Tel: +44 (0) 114 281 2655 Fax: +44 (0) 114 281 2951 Jennic Ltd, Furnival Street, Sheffield, S1 4QT, UK http://www.jennic.com Confidential

Re: [rt-users] Attachments aren't attaching

2008-01-30 Thread Drew Barnes
check the max_packet_size (or whatever it is) in my.cnf if you are using mysql? Jared Hanks wrote: Hello, I'm having some issues trying to attach a .doc attachment that is 4MB. I have the following set in my RT Config: RT::VERSION 3.6.1 RT::MaxAttachmentSize 1000 The above

Re: [rt-users] Attachments aren't attaching

2008-01-30 Thread Kenneth Crocker
Jared, Is there a limit on the browser you use for WebUI? Do you have any limitations using Apache? Kenn LBNL On 1/30/2008 10:04 AM, Jared Hanks wrote: Hello, I'm having some issues trying to attach a .doc attachment that is 4MB. I have the following set in my RT Config:

Re: [rt-users] Attachments aren't attaching

2008-01-30 Thread Jared Hanks
: rt-users@lists.bestpractical.com Subject: Re: [rt-users] Attachments aren't attaching It's worth checking your apache config. -- Kind Regards, ___ Mike Peachey, IT Tel: +44 (0) 114 281 2655 Fax: +44 (0) 114 281 2951 Jennic Ltd, Furnival