Re: [rt-users] Attachments from the UI

2016-04-18 Thread Joop
On 18-4-2016 13:11, Beck J Mr wrote:
> Hi All,
>
> We have upgraded to 4.4.0 from 4.2.11 and we are seeing non-privileged users 
> are not able to attach files using the UI, either by drag-and-drop, or by 
> browsing for a file. All looks well in the UI; we see the progress bar and a 
> nice, big tick to say the file has been uploaded, but the file does not get 
> posted on the ticket.
>
> E-mail attachments work okay as far as we can tell, and we cannot see 
> anything relevant in error.log or rt.log.
>
> Has anybody seen this behaviour?
>
>
This has come up on the mailinglist a few times. Search them and lets us
know if you can't find it and maybe someone will dig up the posts. I'm
short on time right now, sorry.

Joop

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RT 4.4 and RTIR Training Sessions https://bestpractical.com/training
* Washington DC - May 23 & 24, 2016


[rt-users] Attachments from the UI

2016-04-18 Thread Beck J Mr
Hi All,

We have upgraded to 4.4.0 from 4.2.11 and we are seeing non-privileged users 
are not able to attach files using the UI, either by drag-and-drop, or by 
browsing for a file. All looks well in the UI; we see the progress bar and a 
nice, big tick to say the file has been uploaded, but the file does not get 
posted on the ticket.

E-mail attachments work okay as far as we can tell, and we cannot see anything 
relevant in error.log or rt.log.

Has anybody seen this behaviour?

Running Ubuntu Server 14.04.

Thanks

James


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