Ashrock,
If you're using any form of authentication for users, that will take
precedence before any Auto Add settings or Global/Queue privileges.
If you have all the auto add settings ($AutoCreateNonexternalUsers ,1
$AutoCreate, 'Privileged=0 or 1) and the email user doesn't pass LDAP
(for
Hi,
This is a quick question whose answer was not clear in the forums.
May be if someone can answer will help in future for others too.
RT should autocreate a ticket and send a confirmation to the requestor
stating that a ticket has been created.
So, does the requestor should be a member of
On 23/9/10 2:15 PM, Ashrock mdashraf@gmail.com wrote:
Hi,
This is a quick question whose answer was not clear in the forums.
May be if someone can answer will help in future for others too.
RT should autocreate a ticket and send a confirmation to the requestor
stating that a ticket
