On 11/2/15 6:01 AM, Primoz Jeroncic wrote:
Now if I want replies to go automatically to requestor (to his personal
mail, from which they opened ticket) and also to their group mail, I
need to add this group mail under each ticket (People->Add new watchers)
by hand.
As this is time consuming, and
Hi guys
I went through the archives, but still somehow I can't manage to get
this to work, so I would appreciate some help and patience :)
We have clients, who open ticket via e-mail, and all works fine, except
that some clients open ticket from their personal e-mail (which becomes
"owner" of
