On Tue, Aug 26, 2008 at 12:24:02PM +0200, Knaupp, Thomas wrote: > Hi List, > > using an upgraded RT [3.6.7 -> 3.8.1], I can't see > bookmarked tickets at RT at a glance .. > > Available Options are: > QuickCreate > QuickSearch > MyAdminQueues > MySupportQueues > MyReminders > RefreshHomepage > Dashboards > My Tickets > Unowned Tickets > > What am I missing to add bookmarked tickets to my "start page"?
You should have a saved search "Bookmarked Tickets". If you don't have this search for some reason (the upgrade scripts should have created it), you can make one with one query: id = '__Bookmarked__' > Regards, > Tom Shawn _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
