Re: [rt-users] Centos 7 - Forbidden, You don't have, , permission to, access /rt4 on this server

2016-05-05 Thread Yanni
in Wheldon) -- Message: 1 Date: Wed, 04 May 2016 09:07:15 + From: Martin Wheldon <martin.whel...@greenhills-it.co.uk> To: rt-users@lists.bestpractical.com Subject: Re: [rt-users] Centos 7 - Forbidden, You don't have, permission to, access /rt4 on this s

Re: [rt-users] Centos 7 - Forbidden, You don't have, permission to, access /rt4 on this server

2016-05-04 Thread Martin Wheldon
Hi Yanni, Have you managed to get RT working? Best Regards Martin On 2016-04-27 10:33, Martin Wheldon wrote: Hi, I don't mean to be rude, but read AND FOLLOW the README file included in the RT tarball. Best Regards Martin On 2016-04-27 10:15, Yanni wrote: Hi I did not use ./configure,

Re: [rt-users] Centos 7 - Forbidden, You don't have, permission to, access /rt4 on this server

2016-04-27 Thread Martin Wheldon
Hi, I don't mean to be rude, but read AND FOLLOW the README file included in the RT tarball. Best Regards Martin On 2016-04-27 10:15, Yanni wrote: Hi I did not use ./configure, I just did "make install" as described in the documentation. To make things simpler for me, I have now deleted

Re: [rt-users] Centos 7 - Forbidden, You don't have, permission to, access /rt4 on this server

2016-04-27 Thread Yanni
Hi I did not use ./configure, I just did "make install" as described in the documentation. To make things simpler for me, I have now deleted my ssl.conf and have put the original file in place. When I go to: http://jimmy.ad.biosci.ac.uk/rt4:8000 I get:

Re: [rt-users] Centos 7 - Forbidden, You don't have, permission to access /rt4 on this server

2016-04-26 Thread Rachel
Hi Yanni, In order to even see mod_fastcgi, you'll need to `yum install epel-release.noarch`. Then, when you yum search for `fcgid` you should see the package `mod_fcgid.x86_64`, or something close to it, since you are using CentOS 7. Thank you, Rachel Kelly Best Practical > On Apr 26,

Re: [rt-users] Centos 7 - Forbidden, You don't have, permission to access /rt4 on this server

2016-04-26 Thread Martin Wheldon
Hi, The thing that stands out is that you seem to be trying to access the site using https on port 8000, however you haven't configured apache for https. Could you also post the ./configure that you used with rt to the list too please. Best Regards Martin On 2016-04-26 09:40, Yanni

Re: [rt-users] Centos 7 - Forbidden, You don't have, permission to access /rt4 on this server

2016-04-26 Thread Yanni
Thanks Martin I thought I had to point "DocumentRoot" to where the RT login page is. I tried to install "mod_fastcgi" as you suggested but is not available with yum. -- [root@jimmy opt]# yum -y install mod_fastcgi Loaded plugins:

Re: [rt-users] Centos 7 - Forbidden, You don't have, permission to access /rt4 on this server

2016-04-25 Thread Martin Wheldon
Hi, It also says: " # Set DocumentRoot as appropriate for the other content you want to serve DocumentRoot /var/www" So to a path where your other content that you want apache to serve, I'm afraid only you can answer that question. Best Regards Martin On 2016-04-25 10:18, Yanni

Re: [rt-users] Centos 7 - Forbidden, You don't have, permission to access /rt4 on this server

2016-04-25 Thread Yanni
Hello In the section "Running RT at rt rather than /" says that you need to make sure "DocumentRoot" is not set to "/opt/rt4/share/html/". What path am I supposed to use, please? Thanks - RT 4.4 and RTIR Training Sessions https://bestpractical.com/training * Washington DC - May 23 &

Re: [rt-users] Centos 7 - Forbidden, You don't have permission to access /rt4 on this server

2016-04-21 Thread Todd Wade
Hello, @Martin provided some advice that needs followed, but here is some additional info as well: On 4/21/16 6:28 AM, Yanni wrote: Under the apache section it talks about "mod_fastcgi" and "mod_fcgid". Do I have these modules? As you are on CentOS 7, you can use yum to find out. This

Re: [rt-users] Centos 7 - Forbidden, You don't have permission to access /rt4 on this server

2016-04-21 Thread Martin Wheldon
Hi, You need to firstly pick your deployment method from the web deployment documentation. I go for the nginx option, but I would suggest you use Apache and mod_fastcgi as lots of people on this list seem to be using RT in that manner. The following will install mod_fastcgi on your CentOS

[rt-users] Centos 7 - Forbidden, You don't have permission to access /rt4 on this server

2016-04-21 Thread Yanni
Hello I'm struggling a lot to understand how to configure Apache for RT. I have gone through the documentation in the "Web deployment" section but I don't understand what am I supposed to do. Under the apache section it talks about "mod_fastcgi" and "mod_fcgid". Do I have these modules? What