Re: [rt-users] Change Update Type default
Hi Max, you find the RT code at Github: http://github.com/bestpractical/rt/ and Kevin was talking about this commit: http://github.com/bestpractical/rt/commit/6bb3395484c8d8a3aca05d746d341261d147c3dd -Chris Am 30.08.2010 18:10, schrieb Max McGrath: Hi Kevin, I'm not sure what you mean by pull the patch from 3.8-trunk. Where can I do that? CPAN, or the wiki or something? RT Training in Washington DC, USA on Oct 25 26 2010 Last one this year -- Learn how to get the most out of RT!
Re: [rt-users] Change Update Type default
Hi Kevin, I'm not sure what you mean by pull the patch from 3.8-trunk. Where can I do that? CPAN, or the wiki or something? -- Max McGrath Asst. Network Admin/Systems Specialist Carthage College 262-552-5512 mmcgr...@carthage.edu On Wed, Aug 25, 2010 at 10:22 AM, Kevin Falcone falc...@bestpractical.comwrote: On Wed, Aug 25, 2010 at 10:17:47AM -0500, Max McGrath wrote: Hi all - Looking for a way to change the default on Update.html. Currently it is set to Comments (Not sent to requestors) but I'd like the default to be Reply to requestors. I found the code in Update.html and I reversed the two options, but that just changes the positioning within the drop down box. I'd like reply to be there by default so we don't have to use the drop down box. The easiest thing is to pull the patch from 3.8-trunk that adds a user/global preference, or wait for 3.8.9 -kevin RT Training in Washington DC, USA on Oct 25 26 2010 Last one this year -- Learn how to get the most out of RT! RT Training in Washington DC, USA on Oct 25 26 2010 Last one this year -- Learn how to get the most out of RT!
[rt-users] Change Update Type default
Hi all - Looking for a way to change the default on Update.html. Currently it is set to *Comments (Not sent to requestors)* but I'd like the default to be *Reply to requestors*. I found the code in Update.html and I reversed the two options, but that just changes the positioning within the drop down box. I'd like reply to be there by default so we don't have to use the drop down box. -- Max McGrath Asst. Network Admin/Systems Specialist Carthage College 262-552-5512 mmcgr...@carthage.edu RT Training in Washington DC, USA on Oct 25 26 2010 Last one this year -- Learn how to get the most out of RT!
Re: [rt-users] Change Update Type default
On Wed, Aug 25, 2010 at 10:17:47AM -0500, Max McGrath wrote: Hi all - Looking for a way to change the default on Update.html. Currently it is set to Comments (Not sent to requestors) but I'd like the default to be Reply to requestors. I found the code in Update.html and I reversed the two options, but that just changes the positioning within the drop down box. I'd like reply to be there by default so we don't have to use the drop down box. The easiest thing is to pull the patch from 3.8-trunk that adds a user/global preference, or wait for 3.8.9 -kevin pgpv093kksR08.pgp Description: PGP signature RT Training in Washington DC, USA on Oct 25 26 2010 Last one this year -- Learn how to get the most out of RT!
Re: [rt-users] Change Update Type default
thanks Kevin. When abouts can we expect 3.8.9? -- Max McGrath Asst. Network Admin/Systems Specialist Carthage College 262-552-5512 mmcgr...@carthage.edu On Wed, Aug 25, 2010 at 10:22 AM, Kevin Falcone falc...@bestpractical.comwrote: On Wed, Aug 25, 2010 at 10:17:47AM -0500, Max McGrath wrote: Hi all - Looking for a way to change the default on Update.html. Currently it is set to Comments (Not sent to requestors) but I'd like the default to be Reply to requestors. I found the code in Update.html and I reversed the two options, but that just changes the positioning within the drop down box. I'd like reply to be there by default so we don't have to use the drop down box. The easiest thing is to pull the patch from 3.8-trunk that adds a user/global preference, or wait for 3.8.9 -kevin RT Training in Washington DC, USA on Oct 25 26 2010 Last one this year -- Learn how to get the most out of RT! RT Training in Washington DC, USA on Oct 25 26 2010 Last one this year -- Learn how to get the most out of RT!
