Re: [rt-users] Chart and Show Results not showing correct query

2013-12-20 Thread Jim Brandt

On 12/19/13 4:22 AM, Richard McMahon wrote:


I meant to say that we are using RT 4.0.17.


I'm not completely clear on the issue you're seeing, but we did fix a 
bug with the subnav links:


https://github.com/bestpractical/rt/commit/c1db68602

It's a simple patch.


Re: [rt-users] Chart and Show Results not showing correct query

2013-12-19 Thread Richard McMahon


I meant to say that we are using RT 4.0.17.


On Wed, 18 Dec 2013, Kevin Falcone wrote:


Date: Wed, 18 Dec 2013 11:31:37 -0500
From: Kevin Falcone 
Reply-To: rt-users@lists.bestpractical.com
To: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] Chart and Show Results not showing correct query

On Tue, Dec 17, 2013 at 09:12:17PM +, Richard McMahon wrote:


I have been using the Chart option in RT 3.8. When I click on Show
Results a different query is shown e.g. the most recent other saved
query.


RT 3.8 is no longer receiving anything other than security bugfixes.
You also don't specify which version of 3.8 you're running, but it's
quite likely that some of your complaints have been addressed in the
new charting in 4.2.

If you can replicate these bugs on 4.2, please let us know.

-kevin


Also, it would be useful if the Total result in the table on the
Chart executed the full query. See attached chart.

Related to the above is the ability to edit the query than creates
a chart. I get inconsistent results so it looks like the query
linked to a saved Chart might be a clone of the query run when the
Chart is saved.

thanks Richard







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Re: [rt-users] Chart and Show Results not showing correct query

2013-12-18 Thread Kevin Falcone
On Tue, Dec 17, 2013 at 09:12:17PM +, Richard McMahon wrote:
> 
> I have been using the Chart option in RT 3.8. When I click on Show
> Results a different query is shown e.g. the most recent other saved
> query.

RT 3.8 is no longer receiving anything other than security bugfixes.
You also don't specify which version of 3.8 you're running, but it's
quite likely that some of your complaints have been addressed in the
new charting in 4.2.

If you can replicate these bugs on 4.2, please let us know.

-kevin

> Also, it would be useful if the Total result in the table on the
> Chart executed the full query. See attached chart.
> 
> Related to the above is the ability to edit the query than creates
> a chart. I get inconsistent results so it looks like the query
> linked to a saved Chart might be a clone of the query run when the
> Chart is saved.
> 
> thanks Richard
> 




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[rt-users] Chart and Show Results not showing correct query

2013-12-17 Thread Richard McMahon


Hello,

I have been using the Chart option in RT 3.8. When I click on Show Results 
a different query is shown e.g. the most recent other saved query.


Also, it would be useful if the Total result in the table on the 
Chart executed the full query. See attached chart.


Related to the above is the ability to edit the query than creates
a chart. I get inconsistent results so it looks like the query
linked to a saved Chart might be a clone of the query run when the
Chart is saved.

thanks Richard



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