Re: [rt-users] CommandByMail config

2016-10-28 Thread Dunbar, Brian
To: Dunbar, Brian Cc: rt-users Subject: Re: [rt-users] CommandByMail config Is the command you are sending on the very first line of the message? Did you really send an email with both of those commands with the word Or between them or was that two examples? Is there anything in the log (ie

Re: [rt-users] CommandByMail config

2016-10-28 Thread Landon Stewart
Is the command you are sending on the very first line of the message? Did you really send an email with both of those commands with the word Or between them or was that two examples? Is there anything in the log (ie. /opt/rt4/var/log/rt.log) when the email correspondence is being dealt with?

[rt-users] CommandByMail config

2016-10-28 Thread Dunbar, Brian
Hello All, I am trying to enable CommandByMail I installed the plugin and patch Added these two lines to my RT_SiteConfig.pm Plugin('RT::Extension::CommandByMail'); Set(@MailPlugins, qw(Auth::MailFrom Action::CommandByMail)); When I send an email with Queue: Nameofqueue Or Status: resolved I