I would copy and paste, but the terminal to the remote CentOS box is on
another computer. That line was one line, I didn't know that it had been
formatted incorrectly. The syntax error says that there is an error at
/usr/bin/rt-mailgate which I assumed meant that the error was before that
Hi yeah, sorry for the http://localhost/rt3, its really something like
174.129.xxx.xxx/rt3, I'd be cruxified I put that here though. I will remove
the perl call, but how do I send an email from the command line?
On Thu, Jul 29, 2010 at 9:42 AM, Joachim Thuau joachim.th...@heavy-iron.com
wrote:
line to confirm
that the rt-mailgate command is working…
Thanks,
Jok
*From:* George Simpson [mailto:simpsongeorg...@gmail.com]
*Sent:* Thursday, July 29, 2010 9:57 AM
*To:* Joachim Thuau
*Cc:* Rob MacGregor; rt-users@lists.bestpractical.com
*Subject:* Re: [rt-users] Configure
the parameters as needed ... same as above)
Does this make more sense?
Jok
From: George Simpson [mailto:simpsongeorg...@gmail.com]
Sent: Thursday, July 29, 2010 11:28 AM
To: Joachim Thuau
Cc: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] Configure Fetchmail to create tickets
I apologize
Hello again.
We finally got fetchmail to work! thanks to everyone who helped, it now is
up and running. However, we hit a snag while trying to set it up so that
people just sent emails to helpd...@myurl.com and it creates a ticket. I
think we have to set up aliases in fetchmail so that that email
In your fetchmail config, you tell fetchmail to send the emails it grabs to
a specific process. For RT to create a ticket from an email, you need to
give the email to rt-mailgate.
You do this through the fetchmail config file.
This is an example of one grabbing email from a google apps account
Thanks for the reply!
I am really new to all of this, I just became an Intern at this company
after one year of college and they asked me to set up RT. The
poll imap.gmail.com proto imap port 993:
username helpd...@mydomain.com password mypassword ssl mda /usr/bin/perl
/opt/rt3/bin/rt-mailgate
I just added the argument to the .fetchmailrc file, and it returned a syntax
error before /usr/sbin/rt-mailgate, which means that the perl we have in
/user/bin/perl is wrong, right? there is both a perl and a perl5.8.8 file in
there, what does the syntax error mean in this case?
the line:
Yes, this all goes into the .fetchmailrc file for the user executing
fetchmail, and yes, you'd have to adjust the settings to point to your
various pieces like perl, mailgate, RT url(note mine doesn't end with /rt3),
and obviously the email server you are needing to pull emails from.
HTH.
Mike.
On Wed, Jul 28, 2010 at 3:02 PM, Mike Johnson mike.john...@nosm.ca wrote:
Yes, this all goes into the .fetchmailrc file for the user executing
fetchmail, and yes, you'd have to adjust the settings to point to your
various pieces like perl, mailgate, RT url(note mine doesn't end with /rt3),
Hi,
It's still passing syntax errors, I have verified that the paths are right,
but its finding problems with the perl path. Is there anything that I am
doing wrong? I posted the line in my previous post.
On Wed, Jul 28, 2010 at 12:02 PM, Mike Johnson mike.john...@nosm.ca wrote:
Yes, this all
If you copy/pasted, the error would be you are missing a / infront of your
perl path...
not sure if you just missed that when you copy/pasted or not...
On Wed, Jul 28, 2010 at 3:21 PM, George Simpson
simpsongeorg...@gmail.comwrote:
Hi,
It's still passing syntax errors, I have verified that
/usr/bin/perl I think is what I wrote here, is that not correct?
On Wed, Jul 28, 2010 at 12:57 PM, Mike Johnson mike.john...@nosm.ca wrote:
If you copy/pasted, the error would be you are missing a / infront of your
perl path...
not sure if you just missed that when you copy/pasted or not...
On Wed, Jul 28, 2010 at 4:26 PM, George Simpson
simpsongeorg...@gmail.com wrote:
/usr/bin/perl I think is what I wrote here, is that not correct?
What do you get by typing `which perl` in your machine?
On Wed, Jul 28, 2010 at 12:57 PM, Mike Johnson mike.john...@nosm.ca wrote:
If you
I get /usr/bin/perl upon typing that command, but when I type which
rt-mailgate it cannot find it with that command, is that the problem?
[rpa...@ec02 ~]$ which perl
/usr/bin/perl
[rpa...@ec02 ~]$ which rt-mailgate
/usr/bin/which: no rt-mailgate in
On Wed, Jul 28, 2010 at 4:39 PM, George Simpson
simpsongeorg...@gmail.com wrote:
I get /usr/bin/perl upon typing that command, but when I type which
rt-mailgate it cannot find it with that command, is that the problem?
as root (or sudo),
find / -name rt-mailgate -print
[rpa...@ec02 ~]$ which
I found it, the path is correct.
[r...@ec02 ~]# find / -name rt-mailgate -print
/usr/sbin/rt-mailgate
/tmp/rt-3.8.8/bin/rt-mailgate
/etc/smrsh/rt-mailgate
Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at http://rtbook.bestpractical.com
It still has problems at /usr/bin/perl, is there any detailed set up guide
for fetchmail and RT on centos that helps with creating tickets via email?
thanks so much.
On Wed, Jul 28, 2010 at 2:11 PM, George Simpson
simpsongeorg...@gmail.comwrote:
I found it, the path is correct.
[r...@ec02 ~]#
All I can say is that there is something syntatically wrong with your
fetchmailrc file...
You have to figure out what you got wrong there.
man fetchmail and read up on the file to ensure everything is sound in
there.
HTH
Mike.
On Wed, Jul 28, 2010 at 5:11 PM, George Simpson
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