Re: [rt-users] Create ticket template ?

2011-04-29 Thread Ruslan Zakirov
Hi, UI -> Tools -> Offline -> ===Create-Ticket: PROJ Queue: General Subject: coffe in the office ===Create-Ticket: ticket1 Queue: General Subject: Beans DependedOnBy: PROJ ===Create-Ticket: ticket2 Queue: General Subject: Water DependedOnBy: PROJ Submit. On Sat, Apr 30, 2011 at 1:29 AM, Alber

Re: [rt-users] Create ticket template ?

2011-04-29 Thread k...@rice.edu
On Fri, Apr 29, 2011 at 11:29:13PM +0200, Albert Shih wrote: > Hi all. > > Can I create something like a template of set of ticket ? > > Let me explain For exemple : > > I want to have some coffe in the office ;-) > > For doing that I need create: > > One ticket --> Need coffe i

[rt-users] Create ticket template ?

2011-04-29 Thread Albert Shih
Hi all. Can I create something like a template of set of ticket ? Let me explain For exemple : I want to have some coffe in the office ;-) For doing that I need create: One ticket --> Need coffe in the office --> depend on --> Buy some coffe