Is there any way to build a query within RT (4.04) to query more than the
ticket table? Specifically I am trying to build a dashboard that will email
users any ticket they updated yesterday. I have one that is current user and
last updated is yesterday, but if someone else updates it after it
On Thu, Dec 15, 2011 at 07:17:15AM -0500, Joe Harris wrote:
Is there any way to build a query within RT (4.04) to query more than
the ticket table? Specifically I am trying to build a dashboard that
will email users any ticket they updated yesterday. I have one that is
current user and last
I was also trying to figure this out so I could make a report of which
tickets entered a specific queue in a date range, even if the ticket
is not in that queue currently.
In RT 3.8, there were these 3 pre-made reports under tools reports
in the interface. Admittedly, they weren't very useful,
