[rt-users] Custom Field display descriptions

2010-05-28 Thread Mike Johnson 
Greetings,

I'm looking for a quick tweak to the way custom fields are displayed.  Right 
now, we create custom fields with codes, and full descriptions. However, the 
custom field is showing only the code.  Is there a way I can tweak it to show 
the description, but use the associated code when storing it in the database?

I'm on an old version(3.2.1) and this may already be fixed in a newer version 
but I didn't see it in any of the patch notes.

Thanks!
Mike.

Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at http://rtbook.bestpractical.com

Re: [rt-users] Custom Field display descriptions

2010-05-28 Thread Chris Hall 
I was wondering this myself.. on 3.8.7 here.. I'd like a way to have a more
descriptive explanation on the form, rather than Input must match
^\d{3}-\d{3}-\d{4}$ (not everybody knows that means a ###-###- phone
number)

On Fri, May 28, 2010 at 9:16 AM, Mike Johnson mike.john...@normed.cawrote:

 Greetings,

 I'm looking for a quick tweak to the way custom fields are displayed.
  Right now, we create custom fields with codes, and full descriptions.
 However, the custom field is showing only the code.  Is there a way I can
 tweak it to show the description, but use the associated code when storing
 it in the database?

 I'm on an old version(3.2.1) and this may already be fixed in a newer
 version but I didn't see it in any of the patch notes.

 Thanks!
 Mike.

 Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
 Buy a copy at http://rtbook.bestpractical.com


Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at http://rtbook.bestpractical.com

Re: [rt-users] Custom Field display descriptions

2010-05-28 Thread Christian Loos 
Hi Chris,

Just try this: (?#phone number)^\d{3}-\d{3}-\d{4}$

Chris

Am 28.05.2010 16:13, schrieb Chris Hall:
 I was wondering this myself.. on 3.8.7 here.. I'd like a way to have a
 more descriptive explanation on the form, rather than Input must match
 ^\d{3}-\d{3}-\d{4}$ (not everybody knows that means a ###-###- phone
 number)
 
 On Fri, May 28, 2010 at 9:16 AM, Mike Johnson mike.john...@normed.ca
 mailto:mike.john...@normed.ca wrote:
 
 Greetings,
 
 I'm looking for a quick tweak to the way custom fields are
 displayed.  Right now, we create custom fields with codes, and full
 descriptions. However, the custom field is showing only the code.
  Is there a way I can tweak it to show the description, but use the
 associated code when storing it in the database?
 
 I'm on an old version(3.2.1) and this may already be fixed in a
 newer version but I didn't see it in any of the patch notes.
 
 Thanks!
 Mike.
 
 Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
 Buy a copy at http://rtbook.bestpractical.com
 
 
 
 
 
 Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
 Buy a copy at http://rtbook.bestpractical.com


Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at http://rtbook.bestpractical.com