Re: [rt-users] Custom Fields on Excel Report

[Jim Berry]

When building the search, once the queue is selected,  look at  Display Columns 
panel.   The custom fields names should appear in the Add Columns: list.   You 
will want to experiment with the Format: options and the order under Show 
Columns.
--
Jim

-Original Message-
From: rt-users-boun...@lists.bestpractical.com 
[mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of Bartosz 
Maciejewski
Sent: Monday, January 27, 2014 8:27 AM
To: rt-users@lists.bestpractical.com
Subject: [rt-users] Custom Fields on Excel Report

Hi List!

I have lots of custom fields im my queues, and when I choose one queue in query 
builder I have list of all custom fields assigned to this queue. But even if 
query is built on custom fields values I don't see values of custom fields in 
results window, nor in exported excel file.

How can I get all fields both default and custom on results page and excel file?

[rt-users] Custom Fields on Excel Report

[Bartosz Maciejewski]

Hi List!

I have lots of custom fields im my queues, and when I choose one queue 
in query builder I have list of all custom fields assigned to this 
queue. But even if query is built on custom fields values I don't see 
values of custom fields in results window, nor in exported excel file.


How can I get all fields both default and custom on results page and 
excel file?