[rt-users] Custom fields with names in SearchFormat

2014-03-07 Thread Jonah Hirsch 
How would one use a custom field with a space in a SearchFormat? The wiki says

  Use __CustomField.{NAME}__ as field name to display custom field values in 
 search results.

But what should I do if NAME contains a space character?

Jonah Hirsch
Application Systems Analyst
Campus Services and Activities – IT Support
(928) 523-6579
jonah.hir...@nau.edumailto:jonah.hir...@nau.edu
[Description: Description: NAU_PrimH_web[1]]
inline: AAF9679B-5DB1-4F8C-95E6-47704BEE70BB[1].png-- 
RT Training London, March 19-20 and Dallas May 20-21
http://bestpractical.com/training

Re: [rt-users] Custom fields with names in SearchFormat

2014-03-07 Thread Kevin Falcone 
On Fri, Mar 07, 2014 at 10:12:57PM +, Jonah Hirsch wrote:
How would one use a custom field with a space in a SearchFormat? The wiki 
 says
  Use __CustomField.{NAME}__ as field name to display custom field values 
 in search results.
But what should I do if NAME contains a space character?

What happened when you tried it?
Alternately, go to Search - Tickets - New Search
Go to the bottom of the screen and add the Custom Field to your format
(assuming a global CF, if a Queue CF, select a Queue, then add the CF
to your format).  Click on Advanced and read the format box to see how
RT has quoted it.

-kevin


pgp_uDRbEJ7us.pgp
Description: PGP signature
-- 
RT Training London, March 19-20 and Dallas May 20-21
http://bestpractical.com/training