Re: [rt-users] Custom fields with names in SearchFormat

2014-03-07 Thread Kevin Falcone 
On Fri, Mar 07, 2014 at 10:12:57PM +, Jonah Hirsch wrote:
>How would one use a custom field with a space in a SearchFormat? The wiki 
> says
>>  Use __CustomField.{NAME}__ as field name to display custom field values 
> in search results.
>But what should I do if NAME contains a space character?

What happened when you tried it?
Alternately, go to Search -> Tickets -> New Search
Go to the bottom of the screen and add the Custom Field to your format
(assuming a global CF, if a Queue CF, select a Queue, then add the CF
to your format).  Click on Advanced and read the format box to see how
RT has quoted it.

-kevin


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[rt-users] Custom fields with names in SearchFormat

2014-03-07 Thread Jonah Hirsch 
How would one use a custom field with a space in a SearchFormat? The wiki says

>  Use __CustomField.{NAME}__ as field name to display custom field values in 
> search results.

But what should I do if NAME contains a space character?

Jonah Hirsch
Application Systems Analyst
Campus Services and Activities – IT Support
(928) 523-6579
jonah.hir...@nau.edu
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