Re: [rt-users] Date customfields and searching
Hi, This functionality is in the repo, however a few more problems were spotted, so it is under development. Sunnavy worked on this and he knows better at which code branch you should look at to see if fixes work for you or not. On Mon, Feb 11, 2013 at 3:00 PM, Joop wrote: > Hi All, > > As per the subject I'm a bit stupified because I really thought that I > could add a (global ticket) date customfield and search on it using > relative terms like 'today' but it doesn't work. If I use relative terms > with things like 'Created' then I get the expected results. I turned on > StatementLog and looked at the queries and see that for de latter one it > constructs a > and < but for the former one it just searches LargeContent > for 'today' > > I'm using RT-4.0.9 > > Thanks in advance, > > Joop > > > > > -- > Help improve RT by taking our user survey: > https://www.surveymonkey.com/s/N23JW9T -- Best regards, Ruslan. -- Help improve RT by taking our user survey: https://www.surveymonkey.com/s/N23JW9T
Re: [rt-users] Date customfields and searching
Hi Joop, This functionality currently doesn't work in your version of RT. I know that there is a patch to fix this but has yet to make it into a release to the best of my knowlege. This is functionality I would like to see, however I have worked around it by writing a script that runs from cron on a daily basis and emails a report to the relevant users. Best Regards Martin On 2013-02-11 11:00, Joop wrote: Hi All, As per the subject I'm a bit stupified because I really thought that I could add a (global ticket) date customfield and search on it using relative terms like 'today' but it doesn't work. If I use relative terms with things like 'Created' then I get the expected results. I turned on StatementLog and looked at the queries and see that for de latter one it constructs a > and < but for the former one it just searches LargeContent for 'today' I'm using RT-4.0.9 Thanks in advance, Joop -- Help improve RT by taking our user survey: https://www.surveymonkey.com/s/N23JW9T
[rt-users] Date customfields and searching
Hi All, As per the subject I'm a bit stupified because I really thought that I could add a (global ticket) date customfield and search on it using relative terms like 'today' but it doesn't work. If I use relative terms with things like 'Created' then I get the expected results. I turned on StatementLog and looked at the queries and see that for de latter one it constructs a > and < but for the former one it just searches LargeContent for 'today' I'm using RT-4.0.9 Thanks in advance, Joop -- Help improve RT by taking our user survey: https://www.surveymonkey.com/s/N23JW9T