Re: [rt-users] Easy way to import a CSV file into ticketing?

2016-04-04 Thread Parish, Brent
Agreed – CLI is a good way to go. I wrote a Perl script to import the database from two other applications and that worked reasonably well. One was a CSV export and the other was a MSSQL database we just connected directly to (two different cases that I munged into a single script) I ran the

Re: [rt-users] Easy way to import a CSV file into ticketing?

2016-04-04 Thread Eierschmalz, Bernhard
Hello Dave, I import many kinds of CSV-files with bash scripts and rt-cli – maybe this would be an idea for you! Mit freundlichen Grüßen, Best regards, Bernhard Von: rt-users [mailto:rt-users-boun...@lists.bestpractical.com] Im Auftrag von Dave Florek Gesendet: Donnerstag, 31. März 2016

[rt-users] Easy way to import a CSV file into ticketing?

2016-03-31 Thread Dave Florek
Good afternoon, If I have a CSV file full of information that I need to import into RT that's not an asset, is there an easy way to do this? I'm looking at the information posted in Postgresql for the database, and it looks doable, however I'm not sure if I can do it with the UIDs that RT