Re: [rt-users] Email attachments missing

2013-11-22 Thread Guy Baxter
Ok, I use /etc/aliases to get the mail to RT queues. network.servic...@mydomain.co.uk forwards to network.servic...@rt.mydomain.co.uk into the network services queue Maillog: Nov 22 11:04:06 rt sendmail[10957]: rAMB45Ea010957: from=my address, size=35513, class=0, nrcpts=1,

Re: [rt-users] Email attachments missing

2013-10-22 Thread Kevin Falcone
On Mon, Oct 21, 2013 at 03:38:42PM +0100, Guy Baxter wrote: I'm using RT 4.0.1 / sendmail / mysql / apache Whenever someone submits a ticket via email the attachment is not present in the ticket. I've tested files from a couple of KB to a few MB - same result. When the file is

[rt-users] Email attachments missing

2013-10-21 Thread Guy Baxter
Hi, I'm using RT 4.0.1 / sendmail / mysql / apache Whenever someone submits a ticket via email the attachment is not present in the ticket. I've tested files from a couple of KB to a few MB - same result. When the file is uploaded via the self-service create a ticket the attachments work fine.