Hi ,
Im trying to update a customfiled value using a scrip but evrytime I does it I
gets this error is no longer a value for custom field value .Any help?
Regards,
Tony John
DISCLAIMER:
Tony,
A couple of questions first:
1) Does the Custom Field have Categories?
2) Does the Custom Field actually get updated with that value,
regardless of error message?
3) what does your scrip code look like?
I can't offer suggestions to code I cannot see.
Kenn
LBNL
On 11/17/2009 9:52 AM,
Hi,
1.Custom field is set as Select a value
2. Below mentioned is the history of actions
Tue Nov 17 12:35:38 2009 Rukmangb - Deal Id 111 added
# Tue Nov 17 12:35:38 2009 Rukmangb - Brand 111 added
# Tue Nov 17 12:35:39 2009 RT_System - CI Ticket State CI New changed to CI
Entry
Tony,
It looks like you're doing this on any create or modify transaction. So
I'll assume you're happy with your condition.
This is the way I would write the action:
Custom Prep Code:
# Set base values
my $ticket = $self-TicketObj;
my $cf_obj = RT::CustomField-new($RT::SystemUser);
my
