Re: [rt-users] Error in Dashboard.
Attached a script I use to find the users with the deleted dashboard in
their config.
Then go to Admin-Users, then goto Dashboards in menu on the users
page, mark the delete dashboard in the right select box (it will be a
line without a name) and then hit Delete.
Chris
Am 23.07.2015 um 16:24 schrieb Bryon Baker:
Thanks for the response Chris.
I look at the open ticket but they do not mention a work around.
Do you know of a work around to fix the issue?
Thanks
Bryon Baker
Network Operations Manager
Copesan - Specialists in Pest Solutions
800-267-3726 . 262-783-6261 ext. 2296
bba...@copesan.com
www.copesan.com
Servicing North America with Local Care
-Original Message-
From: Christian Loos [mailto:cl...@netsandbox.de]
Sent: Thursday, July 23, 2015 7:00 AM
To: Bryon Baker
Cc: RT Users (rt-users@lists.bestpractical.com); t...@bestpractical.com
Subject: Re: Error in Dashboard.
Am 22.07.2015 um 17:25 schrieb Bryon Baker:
Another error from same dashboard.
Failed to load dashboard 757: Failed to load dashboard 757: Couldn't
find row (/opt/rt4/share/html/Elements/Tabs:471)
You hit this bug:
https://issues.bestpractical.com/Ticket/Display.html?id=29719
Chris
#!/usr/bin/env perl
use 5.10.1;
use strict;
use warnings;
### after: use lib qw(@RT_LIB_PATH@);
use lib qw(/opt/rt4/local/lib /opt/rt4/lib);
my %opts;
use Getopt::Long;
GetOptions( \%opts,
help|h,
id=i,
);
use RT;
RT-LoadConfig();
RT-Config-Set(LogToSTDERR = 'warning');
RT-Init();
$| = 1;
use RT::Interface::CLI;
RT::Interface::CLI-ShowHelp if $opts{help} or not $opts{id};
my $Users = RT::Users-new(RT-SystemUser);
$Users-FindAllRows;
while (my $User = $Users-Next) {
my $dashboard_pref = $User-Preferences('DashboardsInMenu');
next unless $dashboard_pref;
my $dashboards = $dashboard_pref-{dashboards} || [];
next unless grep { $opts{id} == $_ } @$dashboards;
printf User %s has Dashboard %d in DashboardsInMenu Preference!\n,
$User-Name,
$opts{id};
}
=head1 NAME
rt-find-dashboardsinmenu - find users with a dashboard in DashboardsInMenu
=head1 SYNOPSIS
rt-find-dashboardsinmenu [options]
=head1 DESCRIPTION
Find users with an given dashboard id in their DashboardsInMenu preference.
=head1 OPTIONS
This script supports a few options.
=over
=item B-h, B--help
Display this documentation
=item B--id
The dashboard id to search for.
=back
=head1 AUTHOR
Christian Loos cl...@netcologne.de
=head1 LICENSE AND COPYRIGHT
This software is Copyright (C) 2014-2015, NetCologne GmbH.
This is free software, licensed under:
The GNU General Public License, Version 2, June 1991
=head1 SEE ALSO
=over
=item Lhttp://issues.bestpractical.com/Ticket/Display.html?id=29719
=back
=cut
1;
Re: [rt-users] Error in Dashboard.
Am 22.07.2015 um 17:25 schrieb Bryon Baker: Another error from same dashboard. Failed to load dashboard 757: Failed to load dashboard 757: Couldn't find row (/opt/rt4/share/html/Elements/Tabs:471) You hit this bug: https://issues.bestpractical.com/Ticket/Display.html?id=29719 Chris
Re: [rt-users] Error in Dashboard.
Thanks for the response Chris. I look at the open ticket but they do not mention a work around. Do you know of a work around to fix the issue? Thanks Bryon Baker Network Operations Manager Copesan - Specialists in Pest Solutions 800-267-3726 . 262-783-6261 ext. 2296 bba...@copesan.com www.copesan.com Servicing North America with Local Care -Original Message- From: Christian Loos [mailto:cl...@netsandbox.de] Sent: Thursday, July 23, 2015 7:00 AM To: Bryon Baker Cc: RT Users (rt-users@lists.bestpractical.com); t...@bestpractical.com Subject: Re: Error in Dashboard. Am 22.07.2015 um 17:25 schrieb Bryon Baker: Another error from same dashboard. Failed to load dashboard 757: Failed to load dashboard 757: Couldn't find row (/opt/rt4/share/html/Elements/Tabs:471) You hit this bug: https://issues.bestpractical.com/Ticket/Display.html?id=29719 Chris
Re: [rt-users] Error in Dashboard.
Hello all Bumping this to see if I can get some direction? Thanks Bryon Baker Network Operations Manager Copesan - Specialists in Pest Solutions 800-267-3726 * 262-783-6261 ext. 2296 bba...@copesan.commailto:bba...@copesan.com www.copesan.comhttp://www.copesan.com/ Servicing North America with Local Care From: Bryon Baker Sent: Thursday, July 09, 2015 3:01 PM To: RT Users (rt-users@lists.bestpractical.com); 'rt-users-requ...@lists.bestpractical.com' Subject: Error in Dashboard. Hello All How can I track down which dashboard is producing this error? Failed to load dashboard 757: Could not load object for RT::Group-44 I already disable all dashboard for group 44. Thanks In advance. Bryon Baker Network Operations Manager Copesan - Specialists in Pest Solutions 800-267-3726 * 262-783-6261 ext. 2296 bba...@copesan.commailto:bba...@copesan.com www.copesan.comhttp://www.copesan.com/ Servicing North America with Local Care
Re: [rt-users] Error in Dashboard.
On 7/22/15 11:24 AM, Bryon Baker wrote: Bumping this to see if I can get some direction? Hi Bryon, perhaps you missed my reply? Here it is: On 7/11/15 1:52 PM, Todd Wade wrote: On 7/9/15 4:00 PM, Bryon Baker wrote: I already disable all dashboard for group 44. How did you do this? How can I track down which dashboard is producing this error? Failed to load dashboard 757: Could not load object for RT::Group-44 Its going to be an attribute record with id 757. From your RT install directory, run the command: sbin/rt-attributes-viewer 757 And it will give you information about the dashboard, such as the name.
Re: [rt-users] Error in Dashboard.
Hello, On 7/9/15 4:00 PM, Bryon Baker wrote: I already disable all dashboard for group 44. How did you do this? How can I track down which dashboard is producing this error? Failed to load dashboard 757: Could not load object for RT::Group-44 Its going to be an attribute record with id 757. From your RT install directory, run the command: sbin/rt-attributes-viewer 757 And it will give you information about the dashboard, such as the name. Regards,
[rt-users] Error in Dashboard.
Hello All How can I track down which dashboard is producing this error? Failed to load dashboard 757: Could not load object for RT::Group-44 I already disable all dashboard for group 44. Thanks In advance. Bryon Baker Network Operations Manager Copesan - Specialists in Pest Solutions 800-267-3726 * 262-783-6261 ext. 2296 bba...@copesan.commailto:bba...@copesan.com www.copesan.comhttp://www.copesan.com/ Servicing North America with Local Care
