, 31. Juli 2008 23:50
An: [EMAIL PROTECTED]; rt-users@lists.bestpractical.com
Betreff: Re: [rt-users] External Ticket Form w/ No Login
You can try looking up Command by Mail in the archives. It can send e-mails
with the custom fields and such to be submitted as tickets. So you could have
Ok, I went through the archives and did not really find a good or easy answer
to this question. Plus many of the posts are very old. We created an external
form for RT 3.8.0 and resides on an external site. The form works fine for
creating a ticket, except that it requires the person to
PROTECTED]
Sent: Thursday, July 31, 2008 5:44 PM
To: rt-users@lists.bestpractical.com
Subject: [rt-users] External Ticket Form w/ No Login
Ok, I went through the archives and did not really find a good or easy
answer to this question. Plus many of the posts are very old. We
created an external
