After finally figuring out why I couldn't get logging to work (I guess I hadn't
actually tried chowning rt.log to apache:apache), I was able to get this:
[Thu May 24 08:30:11 2007] [debug]: load cf Environment
(/usr/local/rt-3.6.1//lib/RT/Action/ExtractCustomFieldValues.pm:34)
[Thu May 24
On May 24, 2007, at 4:33 AM, Mathew Snyder wrote:
After finally figuring out why I couldn't get logging to work (I
guess I hadn't
actually tried chowning rt.log to apache:apache), I was able to get
this:
[Thu May 24 08:30:11 2007] [debug]: load cf Environment
Hello,
--Am 24. Mai 2007 08:06:59 -0400 schrieb Kevin Falcone
[EMAIL PROTECTED]:
It is trying to match
Body against the regexp /^body$/i
You don't want the double quotes.
just write Body nothing else, so your example line says:
Severity|Body|SEVERITY\s+\[([1-4]\s+\-\s+.*)\]
Regards,
Yeah, I had figured that out after I figured out why I couldn't get the
logging to work. I though I had posted about it but either it got lost
at the post office or I never actually sent it.
Thanks though :)
Mathew
Dirk Pape wrote:
Hello,
--Am 24. Mai 2007 08:06:59 -0400 schrieb Kevin
I've set up the ExtractCustomFieldValue on our server and have, as far as I
know, configured the template and scrip as necessary. However, it isn't
working. Actually, I have two for two different CFs.
This are my templates:
Environment|Body|CUSTOMER ENVIRONMENT\s+\[(\w+)\]
and
On May 23, 2007, at 5:48 AM, Mathew Snyder wrote:
I've set up the ExtractCustomFieldValue on our server and have, as
far as I
know, configured the template and scrip as necessary. However, it
isn't
working. Actually, I have two for two different CFs.
This are my templates:
