[rt-users] GPG issue on RHEL5 + RT 3.8.7
Hi, I'm testing the GPG stuff on RHEL5 + RT 3.8.7, mainly for signature verification, but I'm getting the following error: Apr 22 16:53:01 rt-stage RT: logger for 'd...@exampls.com': gpg: error reading key: public key not found (/usr/lib/perl5/vendor_perl/5.8.8/RT/Crypt/GnuPG.pm:2077) I added the logger for 'd...@exampls.com': string just to make sure the email was being set properly. RT_SiteConfig settings: Set( %GnuPG, Enable = 1, OutgoingMessagesFormat = 'RFC', # Inline AllowEncryptDataInDB = 0, RejectOnMissingPrivateKey = 1, RejectOnBadData = 1, ); Set(%GnuPGOptions, 'no-permission-warning' = undef, homedir = '/usr/share/rt3/gpg', ); Set(@Plugins,(qw( RT::Interface::Email::Auth::MailFrom RT::Interface::Email::Auth::GnuPG ))); I don't get any other errors from GnuPG, so I'm pretty sure it's all configured properly. I find a public key if I run gpg on the command line: gpg --no-permission-warning --homedir=/usr/share/rt3/gpg --list-public-keys d...@example.com pub 1024D/684EFF04 2010-01-18 uid Dude d...@example.com sub 2048g/FFE5A290 2010-01-18 Any help, much appreciated. Here is the module list installed. Perl v5.8.8 under linux Apache2::CmdParms v2.04; Apache2::Const v2.04; Apache2::Directive v2.04; Apache2::Log v2.04; Apache2::PerlSections v2.00; Apache2::RequestIO v2.04; Apache2::RequestRec v2.04; Apache2::RequestUtil v2.04; Apache2::Response v2.04; Apache2::ServerRec v2.04; Apache2::ServerUtil v2.04; Apache2::Status v4.00; Apache::DB v0.14; Apache::DProf v0.08; Apache::Session v1.86; Apache::Session::Generate::MD5 v2.1; Apache::Session::Lock::MySQL v1.01; Apache::Session::MySQL v1.01; Apache::Session::Serialize::Storable v1.01; Apache::Session::Store::DBI v1.02; Apache::Session::Store::MySQL v1.04; APR v0.009000; APR::Pool v0.009000; APR::Table v0.009000; AutoLoader v5.60; base v2.07; bytes v1.02; Cache::Simple::TimedExpiry v0.27; Carp v1.04; CGI v3.15; CGI::Cookie v1.26; CGI::Util v1.5; Class::Accessor v0.31; Class::Accessor::Fast v0.31; Class::Container v0.12; Class::Data::Inheritable v0.08; Class::Inspector v1.21_01; Class::ISA v0.33; Class::MethodMaker v2.08; Class::MethodMaker::Engine v2.08; Class::ReturnValue v0.55; Class::Struct v0.63; Clone v0.27; constant v1.05; Cwd v3.12; Data::Dumper v2.121_08; Date::Format v2.22; Date::Parse v2.27; DateTime v0.4304; DateTime::Locale v0.41; DateTime::TimeZone v0.7904; DateTime::TimeZone::Floating v0.01; DateTime::TimeZone::Local v0.01; DateTime::TimeZone::OffsetOnly v0.02; DateTime::TimeZone::UTC v0.01; DBD::mysql v4.008; DBI v1.52; DBIx::SearchBuilder v1.56; DBIx::SearchBuilder::Union v0; DBIx::SearchBuilder::Unique v0.01; Devel::StackTrace v1.22; Devel::StackTraceFrame v1.22; Digest::base v1.00; Digest::MD5 v2.36; DynaLoader v1.05; Email::Address v1.889; Encode v2.37; Encode::Alias v2.12; Encode::Config v2.05; Encode::Encoding v2.05; English v1.02; Errno v1.0901; Exception::Class v1.26; Exception::Class::Base v1.2; Exporter v5.58; Exporter::Heavy v5.58; Fatal v1.03; Fcntl v1.05; File::Basename v2.74; File::Glob v1.05; File::Path v1.08; File::ShareDir v1.00; File::Spec v3.12; File::Spec::Unix v1.5; File::Temp v0.22; FileHandle v2.01; GD v2.41; GD::Image v2.27; GnuPG::Interface v0.33; GraphViz v2.03; HTML::Element v3.23; HTML::Entities v1.35; HTML::Formatter v2.04; HTML::FormatText v2.04; HTML::Mason v1.40; HTML::Mason::ApacheHandler v1.69; HTML::Mason::Exception v1.1; HTML::Mason::Exception::Abort v1.1; HTML::Mason::Exception::Compilation v1.1; HTML::Mason::Exception::Compilation::IncompatibleCompiler v1.1; HTML::Mason::Exception::Compiler v1.1; HTML::Mason::Exception::Decline v1.1; HTML::Mason::Exception::Params v1.1; HTML::Mason::Exception::Syntax v1.1; HTML::Mason::Exception::System v1.1; HTML::Mason::Exception::TopLevelNotFound v1.1; HTML::Mason::Exception::VirtualMethod v1.1; HTML::Mason::Exceptions v1.43; HTML::Parser v3.55; HTML::Scrubber v0.08; HTML::Tagset v3.10; HTML::TreeBuilder v3.23; I18N::LangTags v0.35; I18N::LangTags::Detect v1.03; integer v1.00; IO v1.22; IO::File v1.13; IO::Handle v1.25; IO::InnerFile v2.110; IO::Lines v2.110; IO::ScalarArray v2.110; IO::Seekable v1.1; IO::WrapTie v2.110; IPC::Open2 v1.02; IPC::Open3 v1.02; IPC::Run v0.80; List::MoreUtils v0.22; List::Util v1.21; Locale::Maketext v1.09; Locale::Maketext::Fuzzy v0.10; Locale::Maketext::Lexicon v0.62; Locale::Maketext::Lexicon::Gettext v0.15; Log::Dispatch v2.20; Log::Dispatch::Base v1.09; Log::Dispatch::File v1.22; Log::Dispatch::Output v1.26; Log::Dispatch::Screen v1.17; Log::Dispatch::Syslog v1.18; Mail::Address v2.04; Mail::Field v2.04; Mail::Field::AddrList v2.04;
Re: [rt-users] GPG issue on RHEL5 + RT 3.8.7
Jeffrey Fearn wrote: Hi, I'm testing the GPG stuff on RHEL5 + RT 3.8.7, mainly for signature verification, but I'm getting the following error: Apr 22 16:53:01 rt-stage RT: logger for 'd...@exampls.com': gpg: error reading key: public key not found (/usr/lib/perl5/vendor_perl/5.8.8/RT/Crypt/GnuPG.pm:2077) I added the logger for 'd...@exampls.com': string just to make sure the email was being set properly. Just a note that the email address got munged hiding the real one used, it matches on the server :} Cheers, Jeff. Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] GPG issue on RHEL5 + RT 3.8.7
Jeffrey, Can you enable debug logging and send us more info from the log? GnuPG is quiet noisy. On Thu, Apr 22, 2010 at 11:22 AM, Jeffrey Fearn jfe...@redhat.com wrote: Jeffrey Fearn wrote: Hi, I'm testing the GPG stuff on RHEL5 + RT 3.8.7, mainly for signature verification, but I'm getting the following error: Apr 22 16:53:01 rt-stage RT: logger for 'd...@exampls.com': gpg: error reading key: public key not found (/usr/lib/perl5/vendor_perl/5.8.8/RT/Crypt/GnuPG.pm:2077) I added the logger for 'd...@exampls.com': string just to make sure the email was being set properly. Just a note that the email address got munged hiding the real one used, it matches on the server :} Cheers, Jeff. Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com -- Best regards, Ruslan. Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] GPG issue on RHEL5 + RT 3.8.7
Also, I think it may be trust level of the key. RT doesn't force any trust levels and you have to maintain it yourself or use always trust mode. On Fri, Apr 23, 2010 at 12:04 AM, Ruslan Zakirov ruslan.zaki...@gmail.com wrote: Jeffrey, Can you enable debug logging and send us more info from the log? GnuPG is quiet noisy. On Thu, Apr 22, 2010 at 11:22 AM, Jeffrey Fearn jfe...@redhat.com wrote: Jeffrey Fearn wrote: Hi, I'm testing the GPG stuff on RHEL5 + RT 3.8.7, mainly for signature verification, but I'm getting the following error: Apr 22 16:53:01 rt-stage RT: logger for 'd...@exampls.com': gpg: error reading key: public key not found (/usr/lib/perl5/vendor_perl/5.8.8/RT/Crypt/GnuPG.pm:2077) I added the logger for 'd...@exampls.com': string just to make sure the email was being set properly. Just a note that the email address got munged hiding the real one used, it matches on the server :} Cheers, Jeff. Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com -- Best regards, Ruslan. -- Best regards, Ruslan. Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] GPG issue on RHEL5 + RT 3.8.7
Hi Ruslan, thanks for the input ... sigh ... it's more stupid than this though. There was a fake user created with a typo in the user name, and I was checking the typo account instead of the real account ... _ ... works fine when you check the right account! Cheers, Jeff. Ruslan Zakirov wrote: Also, I think it may be trust level of the key. RT doesn't force any trust levels and you have to maintain it yourself or use always trust mode. On Fri, Apr 23, 2010 at 12:04 AM, Ruslan Zakirov ruslan.zaki...@gmail.com wrote: Jeffrey, Can you enable debug logging and send us more info from the log? GnuPG is quiet noisy. On Thu, Apr 22, 2010 at 11:22 AM, Jeffrey Fearn jfe...@redhat.com wrote: Jeffrey Fearn wrote: Hi, I'm testing the GPG stuff on RHEL5 + RT 3.8.7, mainly for signature verification, but I'm getting the following error: Apr 22 16:53:01 rt-stage RT: logger for 'd...@exampls.com': gpg: error reading key: public key not found (/usr/lib/perl5/vendor_perl/5.8.8/RT/Crypt/GnuPG.pm:2077) I added the logger for 'd...@exampls.com': string just to make sure the email was being set properly. Just a note that the email address got munged hiding the real one used, it matches on the server :} Cheers, Jeff. Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com -- Best regards, Ruslan. -- Jeff Fearn jfe...@redhat.com Software Engineer Engineering Operations Red Hat, Inc Freedom ... courage ... Commitment ... ACCOUNTABILITY Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
