Re: [rt-users] Get the selected value of a CustomField with a Script

2010-09-08 Thread Marco.deSousa 
Hello Kenn,

Tanks, code work good !

Have a nice Day !

Marco.

From: rt-users-boun...@lists.bestpractical.com 
[mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of Kenneth Crocker
Sent: Tuesday, September 07, 2010 6:16 PM
To: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] Get the selected value of a CustomField with a Script

Marco,

Try $Ticket-FirstCustomFieldValue('Name of CF') for templates and
$self-TicketObj-FirstCustomFieldValue('Name of CF') for scrips.

I believe there is an example in the book.

Kenn
LBNL
On Tue, Sep 7, 2010 at 8:51 AM, 
marco.deso...@billag.commailto:marco.deso...@billag.com wrote:
Hello,

I have a ticket with some Custom Fields.

I wrote a scrip and i need to read the Custom Fields values,
but i don't find the command.

For example, if i have a CF myCF(combobox) with values ( red, orange, green),
and user select a value ( red )

What command on my script i can use to get the selected value ?

I look for something like that:
$myColor = $myCF-getSelectedValue;

now $myColor has 'red'




Tanks best regards.

Marco



RT Training in Washington DC, USA on Oct 25  26 2010
Last one this year -- Learn how to get the most out of RT!


RT Training in Washington DC, USA on Oct 25  26 2010
Last one this year -- Learn how to get the most out of RT!

[rt-users] Get the selected value of a CustomField with a Script

2010-09-07 Thread Marco.deSousa 
Hello,

I have a ticket with some Custom Fields.

I wrote a scrip and i need to read the Custom Fields values,
but i don't find the command.

For example, if i have a CF myCF(combobox) with values ( red, orange, green),
and user select a value ( red )

What command on my script i can use to get the selected value ?

I look for something like that:
$myColor = $myCF-getSelectedValue;

now $myColor has 'red'




Tanks best regards.

Marco


RT Training in Washington DC, USA on Oct 25  26 2010
Last one this year -- Learn how to get the most out of RT!

Re: [rt-users] Get the selected value of a CustomField with a Script

2010-09-07 Thread Kenneth Crocker 
Marco,

Try $Ticket-FirstCustomFieldValue('Name of CF') for templates and
$self-TicketObj-FirstCustomFieldValue('Name of CF') for scrips.

I believe there is an example in the book.

Kenn
LBNL

On Tue, Sep 7, 2010 at 8:51 AM, marco.deso...@billag.com wrote:

  Hello,

 I have a ticket with some Custom Fields.

 I wrote a scrip and i need to read the Custom Fields values,
 but i don't find the command.

 For example, if i have a CF myCF(combobox) with values ( red, orange,
 green),
 and user select a value ( red )

 What command on my script i can use to get the selected value ?

 I look for something like that:
 $myColor = $myCF-getSelectedValue;

 now $myColor has 'red'




 Tanks best regards.

 Marco



 RT Training in Washington DC, USA on Oct 25  26 2010
 Last one this year -- Learn how to get the most out of RT!


RT Training in Washington DC, USA on Oct 25  26 2010
Last one this year -- Learn how to get the most out of RT!