Re: [rt-users] Getting Unknown encoding 'UTF-8' error after installing Hook-LexWrap-0.25

[aniket tripathy]

Apologies foilks. The error was due to compilation issues in my
Users_Local.pm file.

On Thu, Jun 16, 2016 at 7:44 PM, aniket tripathy 
wrote:

> Hi All,
>
> We are using RT 4.4.0 in our organization. As part of some custom
> development,  we installed Hook-LexWrap-0.25 using cpan.
>
> We are getting the following error on starting the rt-server after
> installing the Hook::LexWrap module
>
> "Unknown encoding 'UTF-8' at /opt/requestTracker/sbin/../lib/RT.pm line
> 270."
>
>
> Once we omit the Users_Local.pm file which uses the LexWrap module,
> rt-server starts up fine.
>
> We are perl newbies. Did we miss something during installation of module
> or is there any dependency issues between RT 4.4.0 and Hook-LexWrap-0.25?
>
> Thanks.
>
-
RT 4.4 and RTIR Training Sessions https://bestpractical.com/training
* Los Angeles - September, 2016

[rt-users] Getting Unknown encoding 'UTF-8' error after installing Hook-LexWrap-0.25

[aniket tripathy]

Hi All,

We are using RT 4.4.0 in our organization. As part of some custom
development,  we installed Hook-LexWrap-0.25 using cpan.

We are getting the following error on starting the rt-server after
installing the Hook::LexWrap module

"Unknown encoding 'UTF-8' at /opt/requestTracker/sbin/../lib/RT.pm line
270."


Once we omit the Users_Local.pm file which uses the LexWrap module,
rt-server starts up fine.

We are perl newbies. Did we miss something during installation of module or
is there any dependency issues between RT 4.4.0 and Hook-LexWrap-0.25?

Thanks.
-
RT 4.4 and RTIR Training Sessions https://bestpractical.com/training
* Los Angeles - September, 2016