As a super user (or a user with the ShowOutgoingEmail right), look at the
emails being generated by RT and confirm that they have the expected To, Cc
and Bcc headers. If not, this is possibly a group configuration issue.
Consider enabling debug logging to determine whether mail is being
successfu
Hi Team
I have installed RT 4.2.9 in which my group users are not able to receive
mails when generated tickets. Need to know if there is any settings or if I
am going wrong anywhere.
*Sachin Murudkar*
*IT Manager*
*T:* +91 22 4209 5000
*M: *8879645324
Mainframe IT Park, Building H, Royal Pal
