Hi RT Gurus,
is there any way to access the content of a CustomField from 
Ticket/Elements/Tabs ?

I try to create a new button called "Reinstate" which will set back the status 
to last know status (stored in a CF).

Something like this:

$actions->{'AC'} = { path => 
"Ticket/Display.html?Status={CustomFieldValue('OldStat')}&id=" . $id,
                     title => loc('Reinstate') };

Not sure if this is possible.

Any ideas or solutions as workaround?

Greetings

Torsten

Kuehne + Nagel (AG & Co.) KG, Geschaeftsleitung: Hans-Georg Brinkmann (Vors.), 
Dirk Blesius (Stellv.), Reiner Heiken (Stellv.), Bruno Mang, Alfred Manke, 
Christian Marnetté (Stellv.), Mark Reinhardt (Stellv.), Jens Wollesen, Rainer 
Wunn, Sitz: Bremen, Registergericht: Bremen, HRA 21928, USt-IdNr.: DE 
812773878, Persoenlich haftende Gesellschaft: Kuehne & Nagel A.G., Sitz: 
Contern/Luxemburg Geschaeftsfuehrender Verwaltungsrat: Klaus-Michael Kuehne



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