29100
al.sco...@reply.it
www.reply.it
From: Scotto Alberto
Sent: sabato 21 luglio 2012 20:12
To: rt-users@lists.bestpractical.com
Subject: How to efficiently filter tickets with LimitXXX methods of RT::Tickets?
Hi all,
I'm customizing the script
http://requesttracker.wikia.com/wiki/RtUnifiedreminder
Hi all,
I'm customizing the script
http://requesttracker.wikia.com/wiki/RtUnifiedreminder to send a daily report
about SLA, with the overdue tickets.
I have a series of nested loops, the main is for each QueueAdminCC send the
report to him/her.
In order to find the overdue tickets that are up