Re: [rt-users] How to efficiently filter tickets with LimitXXX methods of RT::Tickets?

2012-07-26 Thread Scotto Alberto
29100 al.sco...@reply.it www.reply.it From: Scotto Alberto Sent: sabato 21 luglio 2012 20:12 To: rt-users@lists.bestpractical.com Subject: How to efficiently filter tickets with LimitXXX methods of RT::Tickets? Hi all, I'm customizing the script http://requesttracker.wikia.com/wiki/RtUnifiedreminder

[rt-users] How to efficiently filter tickets with LimitXXX methods of RT::Tickets?

2012-07-21 Thread Scotto Alberto
Hi all, I'm customizing the script http://requesttracker.wikia.com/wiki/RtUnifiedreminder to send a daily report about SLA, with the overdue tickets. I have a series of nested loops, the main is for each QueueAdminCC send the report to him/her. In order to find the overdue tickets that are up