Re: [rt-users] How to get different queues to send from different email addresses

2015-02-02 Thread Kevin Falcone
On Tue, Feb 03, 2015 at 07:59:18AM +1100, Alex Peters wrote: > If you're just relaying to an external server, can you just feed the SMTP > connection details into RT and bypass msmtp altogether? Just addressing this part, since the other part (Setting From at the Queue level and/or using $Override

Re: [rt-users] How to get different queues to send from different email addresses

2015-02-02 Thread Alex Peters
If you're using a relatively newer version of RT, you can configure a "global" From address in RT_SiteConfig.pm and queue-specific From addresses in RT's UI. If you've already done this then it sounds like msmtp is rewriting your >From headers. Maybe msmtp's auto_from setting is relevant? If you

Re: [rt-users] How to get different queues to send from different email addresses

2015-02-02 Thread Guadagnino Cristiano
You could use something like this in RT_Siteconfig.pm: Set($OverrideOutgoingMailFrom, { 'Queue1' => 'ithelpd...@dummy.com', 'Queue2' => 'ithelpd...@dummy.com

[rt-users] How to get different queues to send from different email addresses

2015-02-02 Thread Mr. Ian Mc Naught
Hi We've used RT for a while just for IT issues, now we're adding an additional facilities queue. Everything is working to receive tickets via email, but we can only get it to send emails through the ithelpdesk email account regardless of queue. We're using MSMTP in order to use Google Apps to sen