On 07/22/2013 09:40 PM, scott.dalzell wrote:
Thanks for pointing that out. i think ill try to do the API route as i cant
afford to corrupt the database.
Can the RT API be used to modify a database that is not being used by RT.
When you load the RT perl modules they'll read RT_SiteConfig.pm
Thanks for pointing that out. i think ill try to do the API route as i cant
afford to corrupt the database.
Can the RT API be used to modify a database that is not being used by RT
Just that my final goal is to modify a field in our Bugzilla database (also
MYsql) when an RT CF is given a bug
i have got abit further with this issue and i have got a perl script that
does what i need it to do and edit the mysl database, however when i add
this code into RT as a scrip i get the following error in the error.log.
[Fri Jul 19 12:38:40 2013] [error]: Scrip 491 Prepare failed: Global symbol
On 07/19/2013 06:10 AM, scott.dalzell wrote:
i have got abit further with this issue and i have got a perl script that
does what i need it to do and edit the mysl database, however when i add
this code into RT as a scrip i get the following error in the error.log.
Updating the RT database via
Hey guys
What i am trying to do is link 1 ticket CF (Bug_No) to another Ticket CF
(Ticket_No) by writing a script that will update the CF (Ticket_No) via the
mysql database when the CF (Bug_No) is updated
The reason i need it done in this manor is becasue this is a trial before
doing the same
