Has anyone implementd an rt "draft" status for writing tickets and saving them without submitting them?
I was thinking it might be as easy as adding a "draft" status and then changing the OnCreate condition so that it us trigger when a new ticket is created with status ne "draft" or status changed from draft to another status. Ideas? _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com We're hiring! Come hack Perl for Best Practical: http://bestpractical.com/about/jobs.html
