ntries?
Regards
Kevin
-Original Message-
From: Emmanuel Lacour [mailto:elac...@easter-eggs.com]
Sent: 02 June 2014 11:03
To: Kevin Curtis
Cc: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] In Line Images in Emails
On Mon, Jun 02, 2014 at 10:27:07AM +0100, Kevin Cu
On Mon, Jun 02, 2014 at 10:27:07AM +0100, Kevin Curtis wrote:
> Hi,
> The Template for Correspondence is as you show below, as does the one for
> Transaction. Is there another that I should check?
>
and your scrip is really using this template or the non-html one?
--
Easter-eggs
@lists.bestpractical.com
Subject: Re: [rt-users] In Line Images in Emails
On Mon, Jun 02, 2014 at 09:48:03AM +0100, Kevin Curtis wrote:
>Hi Emmanuel,
>
>The test case for us was quite simple. We use Miscrosoft Office Outlook
>as the email client.
>
> 1) Create a ti
On Mon, Jun 02, 2014 at 09:48:03AM +0100, Kevin Curtis wrote:
>Hi Emmanuel,
>
>The test case for us was quite simple. We use Miscrosoft Office Outlook
>as the email client.
>
> 1) Create a ticket
>
> 2) The Ticket owner updates the ticket by sending an email to RT that
;.$part->ContentType." would do you");
return $part;
}
Could you confirm that this code change is appropriate.
Regards
Kevin Curtis
FarSite Communications.
-----Original Message-
From: rt-users [mailto:rt-users-boun...@lists.bestpractical.com] On Beh
On Fri, May 30, 2014 at 11:57:22AM +0100, Kevin Curtis wrote:
>
>We have found that whenever RT receives an email that contains an inline
>image (internally or externally), any emails that get sent out by RT (for
>example to the CC list or the requestor or the owner) the email that get
Hi,
I have searched hard for the answer to this one, but there seems to be some
confusion. I am hoping that someone can provide some definitive answers.
We have RT version 4.2.1 installed on Ubuntu 12.04. The main mailbox is on a
Windows Exchange server, and we use fetchmail to get the mai