Re: [rt-users] In Line Images in Emails

2014-06-02 Thread Kevin Curtis
ntries? Regards Kevin -Original Message- From: Emmanuel Lacour [mailto:elac...@easter-eggs.com] Sent: 02 June 2014 11:03 To: Kevin Curtis Cc: rt-users@lists.bestpractical.com Subject: Re: [rt-users] In Line Images in Emails On Mon, Jun 02, 2014 at 10:27:07AM +0100, Kevin Cu

Re: [rt-users] In Line Images in Emails

2014-06-02 Thread Emmanuel Lacour
On Mon, Jun 02, 2014 at 10:27:07AM +0100, Kevin Curtis wrote: > Hi, > The Template for Correspondence is as you show below, as does the one for > Transaction. Is there another that I should check? > and your scrip is really using this template or the non-html one? -- Easter-eggs

Re: [rt-users] In Line Images in Emails

2014-06-02 Thread Kevin Curtis
@lists.bestpractical.com Subject: Re: [rt-users] In Line Images in Emails On Mon, Jun 02, 2014 at 09:48:03AM +0100, Kevin Curtis wrote: >Hi Emmanuel, > >The test case for us was quite simple.  We use Miscrosoft Office Outlook >as the email client. > >    1) Create a ti

Re: [rt-users] In Line Images in Emails

2014-06-02 Thread Emmanuel Lacour
On Mon, Jun 02, 2014 at 09:48:03AM +0100, Kevin Curtis wrote: >Hi Emmanuel, > >The test case for us was quite simple.  We use Miscrosoft Office Outlook >as the email client. > >    1) Create a ticket > >    2) The Ticket owner updates the ticket by sending an email to RT that

Re: [rt-users] In Line Images in Emails

2014-06-02 Thread Kevin Curtis
;.$part->ContentType." would do you"); return $part; } Could you confirm that this code change is appropriate. Regards Kevin Curtis FarSite Communications. -----Original Message- From: rt-users [mailto:rt-users-boun...@lists.bestpractical.com] On Beh

Re: [rt-users] In Line Images in Emails

2014-05-30 Thread Emmanuel Lacour
On Fri, May 30, 2014 at 11:57:22AM +0100, Kevin Curtis wrote: > >We have found that whenever RT receives an email that contains an inline >image (internally or externally), any emails that get sent out by RT (for >example to the CC list or the requestor or the owner) the email that get

[rt-users] In Line Images in Emails

2014-05-30 Thread Kevin Curtis
Hi, I have searched hard for the answer to this one, but there seems to be some confusion. I am hoping that someone can provide some definitive answers. We have RT version 4.2.1 installed on Ubuntu 12.04. The main mailbox is on a Windows Exchange server, and we use fetchmail to get the mai