Re: [rt-users] Inserting a user with mysql INSERT

2013-09-09 Thread Beachey, Kendric
Sent: Friday, September 06, 2013 2:56 PM To: rt-users@lists.bestpractical.com Subject: [rt-users] Inserting a user with mysql INSERT I need to create an account for a catch-all email address that will be sending requests to our RT from a separate workflow. No matter which user triggers

Re: [rt-users] Inserting a user with mysql INSERT

2013-09-09 Thread Kevin Falcone
On Mon, Sep 09, 2013 at 08:26:15PM +, Beachey, Kendric wrote: The crickets and I poked around in other tables, trying to figure out which magic rows to insert to make RT fully recognize my inserted user, but I never got it to work. I suspect you forgot to temporarily disable this

[rt-users] Inserting a user with mysql INSERT

2013-09-06 Thread Beachey, Kendric
I need to create an account for a catch-all email address that will be sending requests to our RT from a separate workflow. No matter which user triggers the action, the email will appear to come from product.sup...@company.com. When I try to use the GUI to create the user, it fails...looking