Re: [rt-users] Installation error for RT 4.2.9 - cannot initialize database

2016-05-12 Thread johnvas via rt-users
--- Begin Message --- Hi my friends,after initialize-database i take this: Password: Working with: Type: mysql Host: localhost Port: Name: rt4 User: rt_user DBA:root Now creating a mysql database rt4 for RT. Couldnt finis 'create' step. As for 'rt4' i will fix it..BUT

Re: [rt-users] Installation error for RT 4.2.9 - cannot initialize database

2014-12-10 Thread Kristan Wagner
Thanks for the suggestion. I've tried it, but unfortunately, it recreated the same error: root@10.10.10.3:/tmp/rt-4.2.9# make initialize-database /usr/bin/perl -I/opt/rt4/local/lib -I/opt/rt4/lib sbin/rt-setup-database --action init --prompt-for-dba-password In order to create or update your RT

Re: [rt-users] Installation error for RT 4.2.9 - cannot initialize database

2014-12-10 Thread Kristan Wagner
Solved this issue. When I created the user 'root'@'10.10.10.3' on the MySQL server, I used this command: GRANT ALL PRIVILEGES ON rt4.* TO 'root'@'10.10.10.3'; This gave the root user privileges to manipulate the database, but **not** to pass on their privileges to others. When I re-granted

[rt-users] Installation error for RT 4.2.9 - cannot initialize database

2014-12-09 Thread Kristan Wagner
I am having troubles with the database initialization, for a fresh install of RT 4.2.9. The error message is: DBD::mysql::st execute failed: Access denied for user 'root'@'10.10.10.3' to database 'rt4' at /tmp/rt-4.2.9/sbin/../lib/RT/Handle.pm line 452. make: *** [initialize-database] Error

Re: [rt-users] Installation error for RT 4.2.9 - cannot initialize database

2014-12-09 Thread Alex Peters
You're doing this: # make initialize-database which is in turn running this: # /usr/bin/perl -I/opt/rt4/local/lib -I/opt/rt4/lib sbin/rt-setup-database --action init --prompt-for-dba-password which is going to connect to the database as the RT DBA user (RT_Config setting $DatabaseAdmin), which