Re: [rt-users] Limiting rt-crontool notifications to every n days?

On Tue, Jan 17, 2017 at 1:24 PM, Alex Hall wrote: > Did your JSON-like syntax for > updating fields ever make it into core for 4.4.1? Not yet. -m

Re: [rt-users] Limiting rt-crontool notifications to every n days?

Just download the .bin and move it into /opt/rt4/lib/RT/Action/ModifyCustomField.pm -m On Tue, Jan 17, 2017 at 1:24 PM, Alex Hall wrote: > Thank you, that looks like it'll work. Did your JSON-like syntax for > updating fields ever make it into core for 4.4.1? I found the

Re: [rt-users] Limiting rt-crontool notifications to every n days?

Thank you, that looks like it'll work. Did your JSON-like syntax for updating fields ever make it into core for 4.4.1? I found the attachment in your linked message, but it's a bin file and I'm not sure what to do with it. On Tue, Jan 17, 2017 at 11:17 AM, Matt Zagrabelny

Re: [rt-users] Limiting rt-crontool notifications to every n days?

Hey Alex, On Mon, Jan 16, 2017 at 8:18 AM, Alex Hall wrote: > Hi all, > RT is sending out notifications for old tickets just like we want it to. If > a ticket hasn't been updated in seven days and the status is open or new, > the owner gets an email every weekday until the

[rt-users] Limiting rt-crontool notifications to every n days?

Hi all, RT is sending out notifications for old tickets just like we want it to. If a ticket hasn't been updated in seven days and the status is open or new, the owner gets an email every weekday until the ticket is updated. What I'd like to do, though, is have a way of changing that "every