Re: [rt-users] List tickets I ever transacted on?

2009-04-07 Thread Raed El-Hames
Hi ; If you interested I have modified my Query Builder a couple of years ago adding UpdatedBy as a search criteria ; the changes are simple and not sure why the RT developers do not include this function , I am afraid I do n't know how to do patches to RT , but attached are the code changes:

[rt-users] List tickets I ever transacted on?

2009-04-06 Thread Paul Hirose
Trying to find a Query Builder or other method to list all current (not-Resolved/Rejected/Deleted) tickets that I may have been a part of. Some tickets are owned by another staff member, but I've transacted on (either as a Comment or Reply.) I don't want to Steal the ticket, nor do I want to

Re: [rt-users] List tickets I ever transacted on?

2009-04-06 Thread Ken Crocker
Paul, You'll have to run an SQL with an inner join from the Transaction table to do this. As far as I know, Transactional history like comments are not available thru Query builder. Kenn LBNL On 4/6/2009 2:29 PM, Paul Hirose wrote: Trying to find a Query Builder or other method to list

Re: [rt-users] List tickets I ever transacted on?

2009-04-06 Thread Tom Lahti
Paul Hirose wrote: Trying to find a Query Builder or other method to list all current (not-Resolved/Rejected/Deleted) tickets that I may have been a part of. Some tickets are owned by another staff member, but I've transacted on (either as a Comment or Reply.) Pretty sure you can't do this in