- Original Message -
On Tue, Mar 20, 2012 at 12:15:01PM +0100, Diego Roccia wrote:
I have RT4.0.5 with RT::Authen::ExternalAuth, and I'm experiencing
exactly this problem
http://lists.fsck.com/pipermail/rt-users/2011-May/070489.html
1 - u...@domain1.com send an email - the
On Wed, Mar 21, 2012 at 06:50:03PM +0100, Diego Roccia wrote:
- Original Message -
'attr_match_list' = [
'ExternalContactInfoId', 'Name', 'EmailAddress', 'RealName', 'WorkPhone',
'Address2'],
This tells RT that the RealName of any user must be
Hi All,
I have RT4.0.5 with RT::Authen::ExternalAuth, and I'm experiencing exactly this
problem
http://lists.fsck.com/pipermail/rt-users/2011-May/070489.html
1 - u...@domain1.com send an email - the user is created and the ticket opened
2 - u...@domain2.com send an email - the user is not
On 03/20/2012 07:15 AM, Diego Roccia wrote:
I have RT4.0.5 with RT::Authen::ExternalAuth, and I'm experiencing exactly
this problem
http://lists.fsck.com/pipermail/rt-users/2011-May/070489.html
1 - u...@domain1.com send an email - the user is created and the ticket
opened
2 -
On Tue, Mar 20, 2012 at 12:15:01PM +0100, Diego Roccia wrote:
I have RT4.0.5 with RT::Authen::ExternalAuth, and I'm experiencing exactly
this problem
http://lists.fsck.com/pipermail/rt-users/2011-May/070489.html
1 - u...@domain1.com send an email - the user is created and the ticket
Hello,
Recently had a chance to hack on the extension. In the latest
available version you can only update users' info from external source
only by Name. This has been fixed in multiple-emails branch along with
more fixes and new features.
On Fri, May 13, 2011 at 5:34 PM, Giuseppe Sollazzo
Ok - there's a problem with this solution.
If I limit the match to the EmailAddress, ldap data are not imported.
Is the only solution possible that of using two different definition of
the ldap, one for auth and one for info?
Cheers,
G
On 12/05/11 16:27, Giuseppe Sollazzo wrote:
Ah, right.
Hi,
I've noticed this behaviour that I'm not sure how to explain.
I'm experimenting with our externally facing queue. There seems to be a
problem about people with same name creating tickets as external users.
I've got this relevant bits of configuration:
Set( @Plugins,
On 05/12/2011 11:11 AM, Giuseppe Sollazzo wrote:
Hi,
I've noticed this behaviour that I'm not sure how to explain.
I'm experimenting with our externally facing queue. There seems to be a
problem about people with same name creating tickets as external users.
I've got this relevant bits of
It sounds like your matching setup in your LDAP settings is matching to
Paul Smith for both users... try matching to email address.
HTH
MIke.
On Thu, May 12, 2011 at 11:11 AM, Giuseppe Sollazzo gsoll...@sgul.ac.ukwrote:
Hi,
I've noticed this behaviour that I'm not sure how to explain.
I'm
Ah, right.
I suppose I need to change
'attr_match_list' = ['Name',
'EmailAddress',
'RealName',
],
to
'attr_match_list' = [
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